帮我翻译GD回信

414153501

Discussion Notes
Support Staff Response
Dear wei liying,

Thank you for contacting customer support.

Upon reviewing your account it appears that the cancellation of your hosting account was requested through your account inte**ce.  While we realize this may have been a mistake on your behalf, you are given a warning that the account will be deleted when you chose to cancel it. After doing this, the account is then marked for deletion and the action cannot be undone.

We can restore the hosting account but, there will be an extra charge involved.  In order to successfully restore your hosting account we will need the following information. Note: We can only restore hosting accounts within 30 days of cancellation.

It is very important that you purchase and set up a new service, so that your content has somewhere to be restored to.

1. We need to know the date / time we should restore the information from.
2. What to restore: The entire site, a specific directory, a database, a file, etc.
3. Where to restore the information to.
4. Please clearly state that you accept the Restore fee of $150.00 and provide us with the last 4 digits of the payment method on file that you wish for us to use for this charge.
5. Tell us if we have permission to OVERWRITE any existing data with recovered data? (If not, please tell us where to restore the information to.)
6. If you are going to need a database restored please specify the name of the previous database and the name of the new database where we will restore content to. Please provide permission to overwrite the content of that database.
7. Please clarify whether you would like the website statistics for your account restored.
8. Provide the domain name that is associated with the hosting account.

Please Allow 7-10 business days to complete the restore.

If we can assist you further in this matter please let us know.

Sincerely,
Jesse P
Online Support Team

add.c

说你再买一个主机, 然后他们把主机文件帮你回复过来
不过这个服务时收费的

414153501

原帖由 add.c 于 2011-1-3 10:41 AM 发表
说你再买一个主机, 然后他们把主机文件帮你回复过来
不过这个服务时收费的

谢谢版主