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[提问] 请好心人帮个忙,十万火急!!

GoDaddy GoDaddy 718 人阅读 | 7 人回复

发表于 2011-1-2 11:41:54 | 显示全部楼层 |阅读模式

收到了GODADDY的回信,事情是这样的,上次用信用卡买了1美元的com域名,然后过了一个月,我被扣了4.99元,我很生气,就在网上找了方法,删除信用卡,删除自动续费,谁知道,我不太会英文,把所有域名和一个空间都删除了
之后我发信息给GODADDY的人,叫他们帮我恢复域名和空间,
我说我是错误删除的域名和空间
然后他们教会我恢复域名了,但是空间他们没有帮我恢复
过了几天,我收到了被扣的4.99美元退款
我感觉有希望了,又给GODADDY发信,
希望他们能帮我恢复我的空间

---------------
以下是我发给GODADDY的信息,GG帮我翻译的

----------------------------以下是我发给他的信息

In order to remove the WebSite Tonight Economy - 5

I accidentally deleted all my space and domain name

Because I could not speak English

Then

You taught me to restore all the domain names

Then

Can not restore my space

I checked the Internet

Some people also mistake their own space removed

But

You help them restore

Why do not you help me recover my space

Space inside the data I can not

I want my room for it?

If not

Do not know for the Chinese people

If it is

Really let me down

I will never cooperate with you in

Because I can not find a sense of security

I was afraid of the future

Will no longer experience such a thing

How will your sale

William

Translation: google


MY EMAIL:
GoDaddy.com Refund

GoDaddy.com has received a refund request for the following items:


QTY        ITEM        PRICE
-1        WebSite Tonight Economy - 5
Page Web Site - Renewal -
Monthly (recurring)
Length: 1.000 Month(s)



---------------注意这里是GODADDY的回信----------
---------------------我不懂英文----------------
-------------------GG翻译也不清楚--------------

GODADDY回复内容:

Discussion Notes
Support Staff Response
Dear wei liying,

Thank you for contacting customer support.

Upon reviewing your account it appears that the cancellation of your hosting account was requested through your account inte**ce.  While we realize this may have been a mistake on your behalf, you are given a warning that the account will be deleted when you chose to cancel it. After doing this, the account is then marked for deletion and the action cannot be undone.

We can restore the hosting account but, there will be an extra charge involved.  In order to successfully restore your hosting account we will need the following information. Note: We can only restore hosting accounts within 30 days of cancellation.

It is very important that you purchase and set up a new service, so that your content has somewhere to be restored to.

1. We need to know the date / time we should restore the information from.
2. What to restore: The entire site, a specific directory, a database, a file, etc.
3. Where to restore the information to.
4. Please clearly state that you accept the Restore fee of $150.00 and provide us with the last 4 digits of the payment method on file that you wish for us to use for this charge.
5. Tell us if we have permission to OVERWRITE any existing data with recovered data? (If not, please tell us where to restore the information to.)
6. If you are going to need a database restored please specify the name of the previous database and the name of the new database where we will restore content to. Please provide permission to overwrite the content of that database.
7. Please clarify whether you would like the website statistics for your account restored.
8. Provide the domain name that is associated with the hosting account.

Please Allow 7-10 business days to complete the restore.

If we can assist you further in this matter please let us know.

Sincerely,
Jesse P
Online Support Team



----
deluxe host如果要数据恢复是不是要多交服务费,如果是我想告诉GODADDY说我不要数据了
我不想在恢复deluxe host空间的时间多交一分钱
我只想要deluxe host空间可以使用,里面的数据不重要了
可以告诉我如何给GODADDY回信息吗?
谢谢了,祝IDCSPY越办越好!
祝大家新年快乐!

[ 本帖最后由 414153501 于 2011-1-2 11:51 AM 编辑 ]

回答|共 7 个

add.c

发表于 2011-1-2 11:55:26 | 显示全部楼层

不要数据就没必要恢复, 只要主机申请退款即可

414153501

发表于 2011-1-2 12:01:05 | 显示全部楼层

空间都用了10个月了,无法退款的,空间也是公司的,不是我个人的!!

add.c

发表于 2011-1-2 12:09:21 | 显示全部楼层

回复 3# 的帖子

10各月也是可以退款的

414153501

发表于 2011-1-3 10:35:14 | 显示全部楼层

原帖由 add.c 于 2011-1-2 12:09 PM 发表
10各月也是可以退款的

十月可以退款多少呢

add.c

发表于 2011-1-3 10:37:36 | 显示全部楼层

回复 5# 的帖子

退余下时间的钱

414153501

发表于 2011-1-4 08:56:41 | 显示全部楼层

原帖由 add.c 于 2011-1-3 10:37 AM 发表
退余下时间的钱

我之前空间误删除了,那么他现在会退款给我吗?
还是要我发MAIL告诉他,请退款给我呢?
谢谢

add.c

发表于 2011-1-4 09:20:53 | 显示全部楼层

回复 7# 的帖子

发MAIL告诉他,请退款给你
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