godaddy给出的抽风问题的解答E-MAIL

andyto

If you are using the Windows operating system, follow these steps to get the trace route results:

• From your Start Menu, go to "Programs", then to "Accessories".
• Here you will find either "MS-DOS Prompt" or "Command Prompt".
• Click on that program and a window should appear with some information regarding your version of windows and a prompt. The prompt should be similar to the following:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\WINDOWS>


NOTE: The command prompt window may show different text than the above. However, that will not affect this process.

At the prompt, enter the following:

tracert XXX.com(这里是我的域名，就不写了)

After typing this press ENTER, you will get back a long list of information, and it will return to the original prompt you started with. To copy the results, right click on the menu bar of this window, go to "Edit" and select "Mark". Starting at the upper left-hand corner of the command prompt window, highlight the full contents of the trace results. Once you have it all highlighted, press the ENTER key on your keyboard. This will put the highlighted information into your Windows clipboard, allowing you to paste that into a text file to attach to your response.


If you are using Macintosh OSX, you can use an application called Terminal to run a trace route. You should be able to locate Terminal in your hard drive in the Utilities folder, under Applications.


NOTE: Terminal uses a command-line inte**ce. This means you'll be entering commands at a prompt rather than using the more familiar Aqua graphic inte**ce.

Once you have launched Terminal, enter the following to run the trace route:

traceroute XXXX.com.cn （这里是我的域名，就不写了）

Once this has completed, highlight the contents of the Terminal window. Click on the "Edit" menu and select "Copy". You can then paste this information into a text file, which you would then attach to your response.


We understand that this is quite a few steps; however this will allow us to further research the problem you are experiencing. We appreciate your assistance in tracking down the source of this problem.
Please let us know if we can assist you in any other way.

翻译出来就是要提交一份跟踪路由报告给他们！

chenghai

如果您使用的是Windows操作系统，请按照下列步骤来跟踪路由的结果：

•从你的开始菜单，进入“程序”，然后以“附件”。
•在这里你会发现无论是“MS - DOS方式”或“命令提示符”。
•点击该程序和窗口，应该会出现一些关于您的版本的Windows和提示信息。提示应类似于以下内容：

微软Windows XP [版本5.1.2600]
（C）版权所有1985-2001微软

ç：\窗口“>


注意：命令提示符窗口可能会显示比上述不同的文字。不过，这并不会影响这一进程。

在提示符下，输入以下内容：

tracert的XXX.com（这里是我的域名，就不写了）

键入此之后按Enter键，你会得到一个长列的信息，它会返回到原来的提示您开始使用。要复制的结果，在此窗口单击菜单栏的右侧，点击“编辑”，选择“标记”。开始在左上角的命令提示符窗口角落，突出跟踪结果的全部内容。一旦你拥有一切突出，请按键盘上的Enter键。这将使到Windows剪贴板中的突出显示的信息，让你粘贴到一个文本文件附加到您的回应。


如果您使用的是Macintosh OSX版，您可以使用所谓的终端运行跟踪路由的申请。您应该能够找到在您的硬盘驱动器终端实用工具文件夹下的应用。


注意：终端使用命令行英特**行政长官。这意味着你将进入一个，而不是使用更熟悉的水族图形英特**行政长官的命令提示。

一旦你已经推出了终端，输入下面的运行轨迹路线：

跟踪路由XXXX.com.cn（这里是我的域名，就不写了）

一旦这完成，突出的终端窗口中的内容。点击“编辑”菜单，选择“复制”。然后，您可以将其粘贴到一个文本文件，然后你会重视你的回应此信息。


据我们了解，这是相当多的步骤，但是这将允许我们进一步研究的问题，您遇到。我们感谢您在追查这一问题的根源援助。
请让我们知道如果我们能帮助您在任何其他方式。

add.c

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