出事了！

无痕 · 发表于 2010-4-14 21:47:42

下午在空间里面操作了几下，空间就被停了，他们给我发了一封email：Dear xx,

Your Lunarpages web hosting account (ecgoldkey.com) has been
suspended. You need to contact support to have it unsuspended.

We apologize for the inconvenience.

E-Mail: support@lunarpages.com
US & International: (+1) 714-521-8150
---------------------------------------------------------------------------
接着我输入自己的网站，就成这样了
Visitors, we are sorry, however, this site is experiencing difficulties at this time. Please return later.

Webmaster, please contact us by email at support@lunarpages.com or via Lunarpages Helpdesk at http://support.lunarpages.com. Thank you for choosing Lunarpages (http://www.lunarpages.com).

2010 © Lunarpages Web Hosting

兄弟们，麻烦您们告诉我一下，我现在该怎么办啊？多谢您们了

无痕 · 发表于 2010-4-14 21:49:15

哎，兄弟们告诉我该怎么办啊

开心私塾 · 发表于 2010-4-15 09:05:45

联系他们的客服了解一下情况。

www.cpanel.my · 发表于 2010-4-15 11:25:51

你先说说你都做了什么,大家也好帮助你分析一下

add.c · 发表于 2010-4-15 11:32:01

帐户暂停了联系官方咨询

qianwan · 发表于 2010-4-15 17:21:40

后台误操作了吧，你联系技术让他们看看。

www.cpanel.my · 发表于 2010-4-15 18:54:05

空间是暂停状态,这种状态是手工操作的,沟通也得知识你做了什麽,单纯的控制面板操作不会今他们暂停空间的.

无痕 · 发表于 2010-4-15 20:51:29

刚才他们给我回了封mail，说我超资源了，但是没告诉我具体应该怎么做，哎呀

[ 本帖最后由无痕于 2010-4-15 08:53 PM 编辑 ]

www.cpanel.my · 发表于 2010-4-15 21:53:37

发邮件没附带 CPU或者其他的使用情况吗？

无痕 · 发表于 2010-4-15 22:03:27

Memory: 2.67 %
Mysql: 0.3 %

longt5 ecgoldkey.com 38.95 2.67 0.3
Top Process %CPU 90.0 /usr/bin/php /home/longt5/public_html/longtradebiz/index.php
Top Process %CPU 79.0 /usr/bin/php /home/longt5/public_html/category.php
Top Process %CPU 58.0 /usr/bin/php /home/longt5/public_html/goods.php

We have given you the cpanel access.

You may log into thetis.lunarmania.com using:

http://thetis.lunarmania.com/cpanel or
https://thetis.lunarmania.com:2083/

Here are the most common reasons for why accounts usually consume excessive usage :

- your scripts are not upgraded: you may have not upgraded your scripts yet, as older versions of the scripts can have bugs in them that would cause high CPU and Memory usage

- your scripts are configured incorrectly: you might need to check your scripts` configuration for any tweaks of settings available that might influence the usage, as a single wrong setting might do a whole lot of harm

- your plugins are misbehaving: some plugins might cause high load because they were badly written. You might consider disabling them or finding alternatives for some plugins

- bots are flooding your site: your pages might have been found by spam bots that try continuously to send messages via your contact form, or add various comments to your items and such, depending on your site's configuration. An implementation of a CAPTCHA system would be useful to keep bots out of your pages, while checking for the highly accessed webpages using the tools provided by CPanel.

- you might need caching: a caching plugin will help in most cases as it will serve pre-generated html pages instead of using the resource intensive PHP scripts to generate the same page over and over again for different visitors of the site.

Please kindly look into the options above for finding ways of reducing your account's usage. Thank you !
--------------------------------------------------------------------------------
If you have any further questions, please feel free to contact us.

Best Regards,
Vladimir Glushich

support@lunarpages.com
Phone: 1-714-521-8150 (U.S. & International)

Additionally, you may also view the entire ticket by visiting: http://support.lunarpages.com/tickets/view/1833242

Your ticket ID is 1833242.

Lunarpages Web Hosting Helpdesk
https://support.lunarpages.com