分享

写回答

发帖

[提问] Important Information about Your Account???

GoDaddy GoDaddy 2077 人阅读 | 10 人回复

发表于 2011-8-9 11:27:18 | 显示全部楼层 |阅读模式

换主机Windows到Linux操作系统的主机怎么发这么个邮件给我啊?搞不懂。。。。

Important Information about Your Account
Our support staff has important information regarding your account, details of which are described below:

Discussion Notes
Support Staff Response

Dear Sir/Madam,

Regarding your hosting account taobaoempire.com:

The taobaoempire.com hosting account has been found to be in violation of section 3 "Your Obligations" of Go Daddy's Web Site and Virtual Dedicated Server Service Agreement.

The relevant passage of this agreement is located in the "Storage and Plan Limits" sub section and has been provided below:


    "All hosting plans, including plans that offer unlimited storage, are subject to a limit of no more than 500,000 inodes per account (for Linux® hosting accounts) or 500,000 files and folders per account (for Windows® hosting accounts). Any account that exceeds this limit will be issued a network violation warning and subject to suspension if no action is taken by the customer to reduce the number of inodes or files and folders (as the case may be)."

Go Daddy's "Web Site and Virtual Dedicated Server Service Agreement" is located at the following URL: https://www.godaddy.com/agreements/ShowDoc.aspx?pageid=HOSTING_SA

Your account currently has an improperly configured directory structure. More specifically, your server has exceeded the maximum 500,000 inode count.

You currently have 4.6 million files.

The amount of files on your server are affecting our hosting administrator's ability to efficiently back up your account, and is adversely impacting the performance of global maintenance operations for the shared server it resides on. Exceeding this 500,000 inode limit can also cause file system latency which reduces the responsiveness of all files contained on this shared server. This affects not only your virtual dedicated server account but all other customer accounts utilizing this service.

We understand that this misconfiguration was not intentional, as such we respectfully request that you reduce the inode count for your server to less than 500,000 total inodes combined.

*** IMPORTANT ***

Due to the serious nature of this situation, your site is scheduled to be suspended if you do not take immediate action. This suspension will take place on dd/mm/yyyy at hh:mm am/pm and will occur if either you fail to reply to this message OR fail to reduce the number of inodes to less than 500,000 after committing to do so.

You must make these changes using FTP.  Access your account is not currently available due to the nature of this issue.

****************

You can resolve this issue by simply responding to this notice with the following:

1. A statement that you have reviewed and agree to abide by the terms of the Go Daddy "Web Site and Virtual Dedicated Server Service Agreement" and

2. A statement that you will immediately, reduce the combined inode count within the above directories to less than 500,000.

After providing the above statements in your reply, you must immediately follow through on your commitment. (We reserve the right to suspend the server again if you do not immediately correct this misconfiguration.)

If you require clarification in regards to this notice, Go Daddy's Advanced Hosting Support team, can be reached via telephone at 480-505-8871 or via email at networkviolations@godaddy.com .

If you have questions about this matter, you may contact us by replying to this email or by calling 480-505-8871.

We appreciate your cooperation in this matter.

Hosting Support Team



If you need further assistance with this matter, please reply to this email or contact customer service at 480-505-8871 and reference [Incident ID: 12525193].

Thanks,
Customer Service

[ 本帖最后由 yizhiyong 于 2011-8-9 11:31 AM 编辑 ]

回答|共 10 个

yizhiyong

发表于 2011-8-9 11:29:17 | 显示全部楼层

Our support staff has responded to your request, details of which are described below:

Discussion Notes
Support Staff Response
Dear Yizhiyong Yizhiyong,

Thank you for contacting Advanced Hosting Support regarding your hosting account, taobaoempire.com.

I understand your hosting account is currently stuck in a "Pending Plan Change" status. While looking into this we found your hosting account is in violation of our terms of service.  This violation is causing the migration to fail.  Details of this have been provided to you in a separate email to you.  You will need to correct this problem via FTP before your account migration can completed.

Please contact us if you have any further issues.

Neal W.
Advanced Hosting support
Customer Inquiry
Hello, can I change the host from windows to linux operating system, what
time you can change is good, thank you
(Current Hosting Account Status: Pending Account Change)


If you need further assistance with this matter, please contact customer service at (480) 505-8877 and reference [Incident ID: 12485885].

Please let us know how we are doing by completing the survey located here.


To thank you for your patience, we'd like you to enjoy 20%* off your order of $65 or more at GoDaddy.com. Simply use source code gdbb687 when you order or mention the code when you call (480) 505-8877.

Thanks,
GoDaddy.com, Inc.

P.S. As a Go Daddy customer you're already a member of our affiliate program. Click here to start earning commission instantly.
回复 支持 反对

使用道具 举报

lwbo1987

发表于 2011-8-9 11:30:27 | 显示全部楼层

回复 1# 的帖子

楼主的文件数超过了限制,需要删除,然后联系godaddy客服
回复 支持 反对

使用道具 举报

yizhiyong

发表于 2011-8-9 11:31:57 | 显示全部楼层

回复 3# 的帖子

不是150G的吗? 空间好像还没有用完哦,FTP又登录不上的。。。
回复 支持 反对

使用道具 举报

lwbo1987

发表于 2011-8-9 11:35:58 | 显示全部楼层

回复 4# 的帖子

文件数限制不是容量限制啊,godaddy的文件数总数限制是50W,单个目录下文件数不能超过1024个
回复 支持 反对

使用道具 举报

kingsontsao

发表于 2011-8-9 11:37:07 | 显示全部楼层

邮件是说你文件说超了啊 自己检查一下吧
回复 支持 反对

使用道具 举报

yizhiyong

发表于 2011-8-9 11:40:55 | 显示全部楼层

原帖由 lwbo1987 于 2011-8-9 11:35 AM 发表
文件数限制不是容量限制啊,godaddy的文件数总数限制是50W,单个目录下文件数不能超过1024个

这么说我就是单个文件夹的文件多了是不是啊?
回复 支持 反对

使用道具 举报

lwbo1987

发表于 2011-8-9 11:45:02 | 显示全部楼层

回复 7# 的帖子

应该是你的文件总数超过限制了
回复 支持 反对

使用道具 举报

yizhiyong

发表于 2011-8-9 11:46:43 | 显示全部楼层

回复 8# 的帖子

还是不太明白
回复 支持 反对

使用道具 举报

lwbo1987

发表于 2011-8-9 11:55:12 | 显示全部楼层

回复 9# 的帖子

你的主机空间下所有的文件数超过了50万的限制了,需要删除多余的文件
回复 支持 反对

使用道具 举报

您需要登录后才可以回帖 登录 | 注册

本版积分规则