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英文翻译专版 英文翻译专版 12199 人阅读 | 21 人回复

发表于 2008-9-20 05:06:45 | 显示全部楼层 |阅读模式

数据库没有备份的情况下给清空了,请问怎样和客服说,恢复数小时前的数据库呢?救命啊:

回答|共 21 个

add.c

发表于 2008-9-20 09:29:56 | 显示全部楼层

让客服帮你回复价格很高的。

Derek_Chan

发表于 2008-9-20 12:04:42 | 显示全部楼层

可以先讓我了解一下是被清掉了還是自己的錯誤操作?!

666funki 该用户已被删除

发表于 2008-9-20 12:54:46 | 显示全部楼层

是自己误操作了,请问那位高手可以帮个忙?或者是把所有文件恢复成数小时前的,谢谢!

[ 本帖最后由 666funki 于 2008-9-20 12:56 PM 编辑 ]

WANGLI

发表于 2008-9-20 13:02:25 | 显示全部楼层

Hi there

The database had been carelessly emptied without timely backup.  Can you restore the most recent backup from your server for me?

Thank you .

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666funki 该用户已被删除

发表于 2008-9-21 01:28:08 | 显示全部楼层

olii [10:10:01 AM]: Welcome to our real-time support chat. How can I help you today? Please be aware that I may be assisting more than one person at a time so there may be a few minutes delay in my response.
666funki [10:10:01 AM]: Hi there

The database had been carelessly emptied without timely backup. Can you restore the most recent backup from your server for me?

Thank you .
olii [10:11:17 AM]: Did you empty the databases?
666funki [10:17:15 AM]: yes,i made a mistake,Can you restore the most recent backup from your server for me?

olii [10:17:29 AM]: I can see what we have available. Can I get your domain name please
666funki [10:18:33 AM]: xxx.com .thx~
olii [10:20:07 AM]: we have 1 from 09/13 and 1 from 09/20
666funki [10:25:02 AM]: 09/20 please
[10:46:15 AM]: hello??
[11:10:58 AM]: are you here?

duration 01:17:45
...说着说着就没人理我了。。

666funki 该用户已被删除

发表于 2008-9-21 01:28:43 | 显示全部楼层

666funki 该用户已被删除

发表于 2008-9-21 16:47:03 | 显示全部楼层

Sure we can restore a weekly backup restore (If available)
However we do NOT guarantee our backups in anyway they are strictly complementary.

Note: Everything will be changed back to the date of the backup, Emails, databases, files, folders, domains, everything.

If you would like this to take place simply validate you account by giving us your password or the last 4 digits of the credit card on the account.

今天又问一次了,现在还没结果,不过看起来好像是免费的

这是我提交资料后他的回答
theres an issue with the account's SSH service that i am fixing.. then i can run the backup.. it will be another moment

[ 本帖最后由 666funki 于 2008-9-21 04:56 PM 编辑 ]

kingto

发表于 2008-9-21 17:19:00 | 显示全部楼层

SSH有個問題 我正在修理 之後才能備份
請等待

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666funki 该用户已被删除

发表于 2008-9-21 17:36:39 | 显示全部楼层

版主们回复真快!!!
太棒了~~有希望啦 谢谢楼上各位大大的帮助!!
恢复好了,我再上来汇报情况!
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