无奈。。决定退款了

xywap

访问慢，ftp慢,受不了

这是 IXWebHosting发过来的信，朋友们帮我看看什么情况，我应该怎么会。谢谢诶

Dear Xie,

I'm forwarding this ticket to concerned department, who will be able to address this issue with you.
Should you have any further questions, please do not hesitate to contact us, we are available 24/7.
Respectfully
Karina Nagornova
Customer Relations Dpt.

oume

看不懂呀

tudou

E文不咋地的飘过

给你转到有关部门了吧

xywap

谢谢3楼
这是刚收到的两封信，哪位大大帮忙翻译下，我该怎么回

第一封
Dear Xie GuoJun,

The status of your ticket (1404059) has been changed from Open to On-Hold by Mike C.

This update was added:
Hi Xie,


Thanks for getting a hold of us and detailing your stability concerns with our servers. I'm curious if there's anything I can do on my end to help with this issue? Is there any software of services that we can modify or update? Is there any configurations server side that we can take care of to address the issues you're facing? We're certainly willing to entertain any request.

Of course we understand that we can't meet everyone's server requirements and will continue with the cancellation if you prefer. Let us know, we'll proceed based on your response.

Thank you,

Mike Casson
Customer Relations



第2封


Dear Xie GuoJun,

The following reply was added to your ticket (1404138) by Wil J:
Hi Xie,

Thank you for giving us the opportunity to server your hosting needs. If you are looking for more of a variety of available apps for installation please know that websites hosted here are not limited to what is listed in our Easyapps collection.
Other content management systems, shopping cart software and photo gallery systems can be installed manually.

We would be happy to help anyway we can with the acquisition and installation of other applications you may want for your websites.


Please let us know if there is a special kind of application you are looking for.

Thanks for your time,

微微百科

主要是说他们愿意为你服务，
然后还说shopping cart software and photo gallery systems已经手动安装好了！

PS：对于此回信，如果你有疑问或需要他们帮忙的可以回复，否则可以不回复的。

[ 本帖最后由 微微百科 于 2011-2-16 09:25 AM 编辑 ]

tudou

Easyapps 都可以安装，也可以手动安装你想安装的程序

PS：LZ找他们的问题是什么呢，安装程序吗？
看了半天木明白

微微百科

你可以将你的域名帖出来，大家忙你测试一下访问速度啊！

xywap

刚收到回信


The refund amount that you will receive is $28.06 which is the price of hosting minus the cost of the domain registration and set up fee.

Although we are sad to see you go I'll be sure to get this cancellation taken care of and processed for you.

We will need however to confirm a piece of information for security purposes. Please update this ticket with your Alipay transaction number from the original charge for hosting plan from February 6th.

Once we have that we will be able to fully process everything for you. Be sure to let us know if you have any questions or concerns.

Thanks again,


Wil Jones | Customer Relations


是不是我就等着退款啦，需要回复神马吗

微微百科

他们将退回给你$28.06
另外还要你提供2月6号购买主机时的支付宝交易号。

xywap

哦。。。谢谢