网站无缘无故被封了，急求解决方案，高人指点！

eppy

邮箱里收到的邮件如下：

Your web hosting account for game77677.com has been deactivated, as of 01/02/2011. (reason: site causing performance problems)

This deactivation was due to a Terms of Service violation associated with your account. At sign-up, all users state that they have read through, understand, and agree to our terms. These terms are legal and binding.

Although your web site has been suspended, your data may still be available for up to 10 days from the date of deactivation; if you do not contact us during that 10 day period, your account and all of its files, databases, and emails may be deleted.

If you feel this deactivation was made in error, or in order to gain access to your account, please call our customer service line as soon as possible at (888) 401-4678 and press 5 to speak with a member of our Terms of Service Compliance department.
Please read the following, derived from our Terms of Service agreement, for additional information regarding the matter.

Engaging in any activity that, in BlueHost.Com's sole and absolute discretion, disrupts, interferes with, or is harmful to (or threatens to disrupt, interfere with, or be harmful to) BlueHost.Com's services, BlueHost.Com's business, operations, reputation, goodwill, subscribers and/or subscriber relations, or the ability of BlueHost.Com's subscribers to effectively use BlueHost.Com's services is prohibited.
我网站上从没有一点不合法地方，联系客服说了半天也不知所以然，后来被强制请出聊天室了，时间紧急，跪求决绝方案！！！

eppy

看前面的帖说很可能是因为超CPU了，就是不知道怎么解决呢现在，在线等解决方案....

开心私塾

bluehost是不会无缘无故关闭你的网站，原因你的网站给服务器带来性能上的问题，如果是超cpu了，解决这个问题后联系客服开通即可。
查看你空间里面有没有一个cpu_........logs的文件那个里面有记录

eppy

大侠，只在logs目录下找到一个"CPU Throttling"的东西，点开后是：

No CPU limiting factors (throttling) have been placed on your account in the past 24 hours
是不是我没找对地方啊？
大侠帮忙啊.......!

开心私塾

如果找不到就联系客服问那里超资源了，然后你去除超资源部分，联系客服重新开通，
如果是英文有问题可以到翻译版块去求助或者借助Google翻译都可以。

eppy

那天联系客服，说是traffic amount 太大了。我的网站刚开始不久，访问都没几个，怎么会超流量呢，我觉得很莫名奇妙....大侠判断是哪里出问题了呢？

开心私塾

你这个站是做什么的，不会是做下载或者采集之类的吧，
还有查看访问日志看不是遭攻击了。

eppy

做外贸的，但是刚开始，生意都没有一两个啊，那天我跟客服说了情况了，我还说肯定是遭黑客攻击了还是其他原因，结果客服说就是正常的流量。然后就强关了对话.....

开心私塾

可能是你表述不清楚，客服没有理解你的意思，现在去除这个站，然后联系客服开通空间，有可能是图片被盗链的结果，具体是什么原因，我想只有客服知道。

goldstein

原帖由 eppy 于 2011-1-6 11:40 发表
做外贸的，但是刚开始，生意都没有一两个啊，那天我跟客服说了情况了，我还说肯定是遭黑客攻击了还是其他原因，结果客服说就是正常的流量。然后就强关了对话..... ...

感觉BlueHost的客服越来越彪悍了。