退款没有收到，发信后收到的回复信（已解決問題）

whys

Dear phdak,

Thank you for contacting online support.

I have requested that a refund be applied to your account as per your request. As some of our services are non-refundable, the request must be reviewed and approved by our billing department. Please allow 48 hours for my request to be processed and for the credit to appear in the order history of your account, if approved.

Once the credit appears in your account, please allow 5-7 business days to see the funds applied to the associated payment method. If we are not able to process a refund for this service you will be contacted. Thank you for your patience and understanding in this matter.

Please let us know if we can help you in any other way.

Robert P.
Online Support Team


看不懂，请求帮助，谢谢！

kingto

他们已经将退款申请受理了
如果产品都是可以退款的话，5~7个工作日就能得到退款。

whys

谢谢哈

我3月4号就申请退款了，怎么现在才处理

kingto

呃 那就有点不对劲了