GD给出的回信,麻烦番译一下（已解決問題）

cgj178

Discussion Notes
Support Staff Response
Dear jin chen,

Thank you for your reply.

Unfortunately I am unable to replicate this issue. When I visit your domain name 0757dj.comI am able to successfully view your website. I have tested this with both Firefox and Internet Explorer. If you have any specific directions, errors, or screen-shots for us to replicate the error that you are seeing; we will be able to trouble shoot why it is occurring for you.

If this is not the domain you are referring to, please let us know.

I understand that you are experiencing intermittent 500 Internal Server Errors. Please note that if this is an intermittent problem, you may wish to contact our 24/7 support department to troubleshoot in real time, as it is very difficult, if not impossible, to troubleshoot an error we cannot replicate.

You can reach us by phone at the following numbers:
(480) 505-8877 Technical Support, Sales and Service
(480) 505-8855 Billing

However, when encountering a 500 error you will want to enable the details of the error for public view in order to find the source of the error. This will assist in the troubleshooting process. To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off".\

Please let us know if we can assist you in any other way.

Sincerely,
Sarah P.
Online Support Team





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kingto

他说0757dj.com这个网站他那里没有看到任何问题，并用了ie和火狐两种浏览器测试。如果您这里存在问题的话，请您截图给他们。
如果不是这个域名的话，请告知他们遇到问题的域名。
然后说，他了解您可能在某些时候遇到了500错误，希望您能在问题出现的时候，迅速联系他们，
电话就是邮件中的那两个。