e-mail 中国台灣和中國大陆無法互寄

mavis

我寄信到中國大陆的e-mail全部被退了
而中國大陆朋友寄到我的e-mail也全部被退了
這是什麼原因
我寫信去尋問
他給的的訊息是
Hello,
Thank you for contacting Lunarpages Helpdesk.
We will need the full email headers from the emails which were bounced in order to investigate this issue further.
The instructions for extracting e-mail headers from some of the more popular e-mail clients follows. If your e-mail client is not in the list, please let us know what your e-mail client is and we'll provide the necessary instructions.
Outlook Express 4, 5 and 6
Start by opening the message in its own window (or when viewing the message in the preview pane). Then:
1. Click the "File" menu
2. Click "Properties"
3. Click the "Details" tab
4. Click "Message Source"
5. Highlight, copy and paste everything from this window (Ctrl-A, Ctrl-C)
Outlook 98 and 2000
1. Open the message in a separate window (double click)
2. Under the View menu select Options
3. Copy the text in the Internet Headers window (unfortunately it doesn't include the message itself).
4. Paste
5. Close the options window
Eudora
- non-HTML mail:
1. Open the email by double clicking on the subject line. Click the button to reveal the headers.
2. Place your cursor anywhere in the body of the email and select the entire message (Edit/Select All or Ctrl-A)
3. Copy the entire email (right click and click copy OR Ctrl/C OR Edit/Copy)
4. Paste (right click/paste or Ctrl/V).
Eudora
- HTML mail:
1. Open the email and click the button to reveal the headers.
2. Highlight the headers only. Copy and paste the headers.
3. Hit enter twice after the pasted headers to force a blank line after the headers.
4. Back in Eudora window, place your cursor anywhere in the body of the message and right click and click "view source". A new window will open.
5. In the new window, select all (as above) and copy the contents of the new window.
6. Paste.
I hope this is helpful.

可是我怎看也看不懂,能請位好好先生幫個忙,謝謝



已经帮你更正了地区名（台湾是中国的一部分）,大象无形编辑

[ 本帖最后由 大象无形 于 2007-8-1 07:04 PM 编辑 ]

大象无形

We will need the full email headers from the emails which were bounced in order to investigate this issue further.

需要你提供详细的email headers 他们才能更深入调查原因

mavis

email headers
是什麼啊
我實在很笨....

大象无形

按照他上面说的步骤就可以得到

puyang

什么 台湾和中国啊？！！
应该是台湾和大陆

都是中国

puyang

原帖由 mavis 于 2007-8-1 03:41 PM 发表
email headers
是什麼啊
我實在很笨....

email头

puyang

这是我的企业邮箱发过来的通知

尊敬的新网邮局用户：　　

　　您好！

　　关于最近由于互联网国际出口存在的未知技术问题而导致的海外邮件和中国台湾邮件被退信等问题，经过新网与国家相关部门的积极沟通以及新网技术人员的努力，目前大陆用户与台湾省、国外通信的问题已经大有好转。

　　同时，关于国际出口的问题，我们仍在积极和相关主管部门沟通，并会在国际出口技术问题恢复后及时通知您。由此给您带来的不便我们深表歉意。

　　如有任何疑问欢迎您致电010-58022233新网7x24小时服务热线，或发送email至support@xinnet.com 信箱，新网客户服务中心将为您提供热情细致的解答。

　　最后，感谢您对新网一如既往的支持与合作！



　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　北京新网数码信息技术有限公司
　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　2007年7月24日

[ 本帖最后由 puyang 于 2007-8-1 07:04 PM 编辑 ]

mavis

我又去尋問,但是他的回答我還是不知怎麼去改耶.....真是讓人吃不下飯睡不好

There might be several possible causes. So let us try them one by one.

1. ISP's sometimes block you from using a different SMTP server than theirs. So you might want to check with your ISP to see if they are perhaps blocking port 25 now. They might have started to do so but not informed you. If this is the case, then you will need to set your outgoing mail server to that of your ISP and you should be fine.

2. You might want to try using "yourdomain" (replace 'yourdomain' with the actual name of your domain without 'mail' in front) as your outgoing mail server to see if that fixes your problem.

3. Which e-mail client are you using? And what are your mail account settings - incoming server, outgoing server, user name etc. and do you have authentication enabled for your outoging server?

4. Do you have a firewall or antivirus software which might be interfering with your mail access? If you do have firewall or antivirus software which software do you have installed?

Mail settings should be as follows:

smtp server: yourdomain.com (replace 'yourdomain' with the actual name of your domain)

pop3/imap server: yourdomain.com (replace 'yourdomain' with the actual name of your domain)

pop3 username: youremailaccount@yourdomain.com (if you have created your own email account in your cpanel) or your cpanel username (does not require the @yourdomain.com)

smtp username: same as your pop3 username.

Please note that smtp authentication must be used on our servers.

Secure Password Authentication (SPA) should not be used.

If your email client has problems using the @ symbol for the username then you can use :, + or % sign instead.

If you are able to receive but not send, it's not uncommon for an ISP to require their customers to use the information they provide for outgoing mail servers.

大漠孤狼

这个好像和台湾大陆没有什么关系，原因是国内的很多信箱收不到国外的信，国内的很多邮箱也寄不到国外信，后者更严重