HOSTEASE负载真烂，看极品客服聊天记录

maybe618

建议联系他们的英文客服，中文客服有些不知道是不是不懂中文，还是咋样的，懵懵的

nisheng

如何真像他们所说的网站有僵尸程序，一般的虚拟主机估计都会超资源的，
你还是先检查和优化下程序吧，如果不知道哪个文件联系他们技术人员看看可行。

muji

其實是可以找到的! 因在cpu  utilizing excessive resources,
你再找另一個客服問問吧,
有時,我在猜,會不會同一個客服面對多個人(問題)
---------------------------
因我之後也有同類問題,
的確需要點時間去找出來!

希望樓主可以客服點吧! (因你也只是想解決問題的呢!)

javachenheng

Chen Congwen: 您好！HostEase中文客户服务中心，很高兴为您服务，请问有什么可以帮您吗？
陈恒: 你好，这三天每天都收到这样一封邮件
陈恒: Hello,
Your account is utilizing excessive resources, and has affected the normal performance of the server. You should know that this is a shared environment and you’re not allowed to utilize the majority of the key resources on the server because it will affect all users. Therefore, you should take some measures to reduce the usage of resources as soon as possible. Or your account will be suspended soon. Please note that the acceptable usage ratio for shared web hosting is 5.0% average %CPU or less.
The details of usage of your account is:12.40 %CPU:

Here are some suggestions for you:
1. Try to find out the scripts which may cause such high usage of resources by yourself. Then solve it as soon as possible. You can search related information in forums, blogs,or other places to find out those ones which are probably to cause high usage if necessary.
2. You may upgrade your package to our dedicated hosting plan. For more information, please visit http://www.hostease.com/dedicated-servers.html
Thank you for your cooperation and understanding in this matter.
Please do not hesitate to contact us if you require further assistance or have any questions.
陈恒: Hello,
Your account is utilizing excessive resources, and has affected the normal performance of the server. You should know that this is a shared environment and you’re not allowed to utilize the majority of the key resources on the server because it will affect all users. Therefore, you should take some measures to reduce the usage of resources as soon as possible. Or your account will be suspended soon. Please note that the acceptable usage ratio for shared web hosting is 5.0% average %CPU or less, 10 average %Memory or less .
The details of usage are listed as following:%CPU：23.44 %MEM：10.08
Thank you for your cooperation and understanding in this matter.
Please do not hesitate to contact us if you require further assistance or have any questions.
陈恒: Your account is utilizing excessive resources, and has affected the normal performance of the server. You should know that this is a shared environment and you’re not allowed to utilize the majority of the key resources on the server because it will affect all users. Therefore, you should take some measures to reduce the usage of resources as soon as possible. Or your account will be suspended soon. Please note that the acceptable usage ratio for shared web hosting is 5.0% average %CPU or less，10% average Memory or less.
The details of your account bdzfwnet is following,
% CPU:24.88
% MEM:10.25

Please do not hesitate to contact us if you require further assistance or have any questions.
陈恒: 我所有网站加起来也就一千IP
Chen Congwen: 这是我们提醒您您的cpu和内存使用过多
陈恒: 用了 了 以前从来没有过这种情况
陈恒: 难道hostease负载这么差吗？几百IP都承受不了？
Chen Congwen: cpu和内存是您得日平均使用量。
Chen Congwen: 请您对您得cpu和内存的使用进行处理。
陈恒: 我怎么整理？
陈恒: 也得告诉我哪里有问题啊
Chen Congwen: 请您稍等，我们帮您查看一下
陈恒: 主域名 www.bdzfw.net
Chen Congwen: 好的，请您稍等。
Chen Congwen: 我们检查是您网站的僵尸程序占用的资源比较多。
陈恒: 什么意思？
陈恒: 能告诉我具体的文件吗？
陈恒: ？麻烦告诉我一下行吗？
Chen Congwen: 是您的php程序文件中。
陈恒: 我晕 你这等于没说
陈恒: 具体哪个文件你说一下行吗？
陈恒: 一直用的好好的 程序也没换过 这几天突然这样了
陈恒: 麻烦您速度点行吗？
Chen Congwen: 是您反复调用僵尸程序，导致cpu和内存的使用过多。
陈恒: 我 真无语 你新来的吧？
陈恒: 你告诉我哪个是僵尸程序 我真服了你了
陈恒: 晕 不说算了 打扰你了
Chen Congwen: 这些程序存在与php文件中，不是具体的某个文件。
陈恒: 那哪个文件导致CUP 内存超出了总能告诉我吧？？
陈恒: 你不说 又说我超资源 让我怎么办？
陈恒: 算了 你忙吧 打扰了