我叫客服帮我查为什么这么久了还不开通空间

动感地带 · 发表于 2007-7-16 16:50:40

他确发来一封邮件叫我提供下列资料:
cpanel或plesk用户或主域的帐号
122 红外和文字上的密码档案
你的详细回邮地址
电话号码

用户名帐号不是系统自己做出来的吗？我买的时候也没叫我输什么用户名帐号啊

---- TECH RESPONSE STARTS HERE ----

Hello,

For security purposes to confirm you are the account holder, please provide the following:

cPanel or Plesk username or the primary domain on the account:
Last 4 digits of the credit card on file:

This request is for security reasons only.

If you can not supply the last 4 digits of the credit card, please provide:

cPanel or Plesk username or the primary domain on the account:
First and last characters of the password on file:
Your full postal mailing address:
Telephone number:

Thank you.

--
Best regards,

Brett Nelson
support@lunarpages.com
Support Forums - http://www.lunarforums.com
Phone: 1-714-521-8150
Phone: 0800 072-9150 (UK toll-free)
Phone: 1-714-521-8150 (International)
24 hour Network Status Line: 1-562-697-8106
Have your say on our new phone support hours! VOTE at
http://www.lunarforums.com/...

---- TECH RESPONSE ENDS HERE ----

Additionally, you may also view the entire ticket by visiting: https://support.lunarpages.com/tickets/view/166568

Your ticket ID is 166568.

Lunarpages Webhosting
support@lunarpages.com

大漠孤狼 · 发表于 2007-7-16 17:20:07

付款多久了

动感地带 · 发表于 2007-7-16 23:31:01

昨天下午四点过付的

动感地带 · 发表于 2007-7-16 23:55:10

晕死了还没有收到信

动感地带 · 发表于 2007-7-17 01:02:25

15号下午四点过付的还没有收到信正常吗？开通信最长的是等了多久啊？

我也给他发了信的他们现在应该在上班噻也不回我信

[ 本帖最后由动感地带于 2007-7-17 01:05 AM 编辑 ]

动感地带 · 发表于 2007-7-17 01:41:08

回了封信
Hello,

Thanks for your order! Once your payment is received, your account will be processed and a confirmation by email will be sent to you. If you have any other questions, please let us know.

Thank you,

Brenda
Customer Service Representative
"PayByCash"
难道他们没有收到钱吗？还是这是一封自动回复的信哟

大漠孤狼 · 发表于 2007-7-17 09:43:41

因为是通过网关支付的，互相之间需要传递信息。
把网关确认付款的邮件发给他们，让他们查一下

大象无形 · 发表于 2007-7-17 10:44:16

把网关的信息发给他们

动感地带 · 发表于 2007-7-17 11:53:59

网关的信息没有收到