ＩＸ主机超资源关了 谁帮我看一个邮件（已解決問題）

jin2400

以下就是邮件内容　。说的是什么意思啊？

要怎么回复才能打开啊。


Dear songzhe jin,

The status of your ticket (1152532) has been changed from On-Hold to Waiting by Kenneth T.

This update was added:
Hello songzhe jin,

        We are notifying you that mzmei.net has caused an overload on one of our servers. We have a shared hosting environment that we must maintain at a certain level of performance. This performance is monitored and balanced by us, however there are times when accounts can cause the server’s load to increase degrading the performance for all other customers on this server.

        To protect your account from further action you must agree to our request for compliance. Please respond to this message stating your intent to do so. You may either log into your control panel with us, and access this ticket via the 24/7 help desk, or provide this ticket number to our Live Chat or phone representatives.

---------------------------
Best Regards,

Kenneth T
Senior Tech, CR
Ecommerce Corporation
www.ecommerce.com
---------------------------

Click here to login and view the ticket:
https://manage.ixwebhosting.com/index.php/cpanelhelpdesk.getFrmTicketModify/hd_ticketid/1152532

******************************
Subject: TOS Violation - Web Server Overload
Account Link: General Inquiry
Category: Technical
******************************

Your initial inquiry:
We are notifying you that your account, or a portion or feature of your account has caused an overload on one of our servers. We have a shared hosting environment that we must maintain at a certain level of performance. This performance is monitored and balanced by us, however there are times when accounts can cause the server’s load to increase degrading the performance for all other customers on this server.

To protect your account from further action you must agree to our request for compliance. Please respond to this message stating your intent to do so. You may either log into your control panel with us, and access this ticket via the 24/7 help desk, or provide this ticket number to our Live Chat or phone representatives.


Please do not reply to this email as it is sent to you automatically and your answer will not be received. Instead, please respond to us by updating the ticket. Alternatively, you can reach us by 24/7 Live Chat at
http://www.ixwebhosting.com/index.php/pages.LiveChat
or by telephone at 1-800-385-0450 (international +1-614-534-1961).

Thank you!

Helpdesk System
IX Web Hosting
https://www.ixwebhosting.com

jin2400

Dear songzhe jin,

The status of your ticket (1152532) has been changed from On-Hold to Waiting by Brandon M.

This update was added:
Hello Songzhe.

I have set up the throttle policy for your account so you can have a select number of connections at a given time without any issues.  The throttle is set for 50 connections per every 10 seconds.  This should solve the TOS violation.  If in the future the same issue persists, then we will most likely refer you to our VPS plans as they allow for much larger resource use.  Thank you for your cooperation and understanding in this matter.  

Have a nice evening and a safe and happy new year.

Brandon Morrison
Tech Support

Click here to login and view the ticket:
https://manage.ixwebhosting.com/ ... hd_ticketid/1152532

******************************
Subject: TOS Violation - Web Server Overload
Account Link: General Inquiry
Category: Technical
******************************

Your initial inquiry:
We are notifying you that your account, or a portion or feature of your account has caused an overload on one of our servers. We have a shared hosting environment that we must maintain at a certain level of performance. This performance is monitored and balanced by us, however there are times when accounts can cause the server’s load to increase degrading the performance for all other customers on this server.

To protect your account from further action you must agree to our request for compliance. Please respond to this message stating your intent to do so. You may either log into your control panel with us, and access this ticket via the 24/7 help desk, or provide this ticket number to our Live Chat or phone representatives.


Please do not reply to this email as it is sent to you automatically and your answer will not be received. Instead, please respond to us by updating the ticket. Alternatively, you can reach us by 24/7 Live Chat at
http://www.ixwebhosting.com/index.php/pages.LiveChat
or by telephone at 1-800-385-0450 (international +1-614-534-1961).

Thank you!

Helpdesk System
IX Web Hosting
https://www.ixwebhosting.com

jin2400

Hello Songzhe.

I am glad that we were able to assist in this matter and to rectify the situation quickly for you. I am setting this ticket to resolved; however, you can re-open it at any time if the issue persists, or you can allow it to close automatically after 96 hours.

have a nice day.

Brandon Morrison
Tech Support

这是什么意思啊？ 怎么打开网站啊？

dream26

原帖由 jin2400 于 2009-12-29 01:28 PM 发表
Hello Songzhe.

I am glad that we were able to assist in this matter and to rectify the situation quickly for you. I am setting this ticket to resolved; however, you can re-open it at any time if the  ...

他們說..你的問題已經解決...如果你96個小時不回覆就自動關閉這個ticket

kingto

已解决