请帮忙翻译关于退款的事.

wax022

This is an automated message to advise you that a technician has
responded to
your question. You can view this response and track the progress of
your
inquiry online at:

https://desk.lunarpages.com/view.php?ticketref=4191-TAJZ-1824&pass=23021937

You can also reply to this e-mail.

Ticket Ref : 4191-TAJZ-1824
Ticket Subject : How can I cancel my account?

Reply:
Hello,

Thank you for your prompt reply.

I have cancelled your account and refunded your PayPal account will be
refunded $84.85. This amount includes $125.40 (hosting & Dedicated IP)
-
$32.60 (26% off coupon) -  $7.95 (domain name registration) = $84.85.
The
domain name registration is deducted, as it will no longer be free
since it is
not hosted with Lunarpages.

The $7.95 for domain name registration is non-refundable, as you now
own the
domain name for the next year.  Please understand that this is not
simply
because we refuse to issue a refund. Domain name registration is
irreversible,
making any money paid for the domain name non-refundable.

I have also gone ahead and set your domain name singhuicnc.com to
cancel on
its expiration date of 05-25-08.

Your account is set to close on 06-01-07.

I will now transfer this ticket to our department that handles the
PayPal
refunds. You should hear from them shortly once the refund is complete.

Thank you.

Best regards,

Michele Seifert
support@lunarpages.com
Support Forums -  http://www.lunarforums.com
Phone: 1-877-LUNARPAGES or 1-877-586-2772 (toll-free)
Phone: 0800 072-9150 (UK toll-free)
Phone: 1-714-521-8150 (International)
24 hour Network Status Line: 1-562-697-8106

wax022

This is an automated message to advise you that a technician has
responded to
your question. You can view this response and track the progress of
your
inquiry online at:

https://desk.lunarpages.com/view.php?ticketref=4191-TAJZ-1824&pass=23021937

You can also reply to this e-mail.

Ticket Ref : 4191-TAJZ-1824
Ticket Subject : How can I cancel my account?

Reply:
Hello,

Thank you for providing the security verification information for the
account.

I see in your original request you stated that the reason for the
cancellation
is " I ordered a webhosting accout on your website,but I slect the
wrong OS".


Does this mean that you were trying to open a Windows hosting account?
If so
were you planning on still opening this account with Lunarpages?

The reason for my inquiry is the domain name registration for
singhuicnc.com
on the account. If you are opening a Windows account with Lunarpages we
can
have the domain name moved to the new account.

If you are not please confirm if you wish to have the domain
registration
cancel on its next renewal date or if you would like to have it remain
active.

Thank you.

Best regards,

Michele Seifert
support@lunarpages.com
Support Forums -  http://www.lunarforums.com
Phone: 1-877-LUNARPAGES or 1-877-586-2772 (toll-free)
Phone: 0800 072-9150 (UK toll-free)
Phone: 1-714-521-8150 (International)
24 hour Network Status Line: 1-562-697-8106

stevenlichen

have cancelled your account and refunded your PayPal account will be
refunded $84.85. This amount includes $125.40 (hosting & Dedicated IP)
-
$32.60 (26% off coupon) -  $7.95 (domain name registration) = $84.85.

你的PayPal帐户将收到84.84美元的退款

The domain name registration is deducted, as it will no longer be free
since it is not hosted with Lunarpages.

因为该域名不再使用LP的主机，所以域名免费的政策相应终止，域名注册费被扣除。

The $7.95 for domain name registration is non-refundable, as you now
own the domain name for the next year.  Please understand that this is not
simply because we refuse to issue a refund. Domain name registration is
irreversible, making any money paid for the domain name non-refundable.

I have also gone ahead and set your domain name singhuicnc.com to
cancel on its expiration date of 05-25-08.

请理解域名费是不能退的，因为域名注册不能随便取消，你将继续拥有该域名的使用权至2008年5月25日

Your account is set to close on 06-01-07.

I will now transfer this ticket to our department that handles the PayPal refunds.
You should hear from them shortly once the refund is complete.】

你的帐户于2007年6月1日取消。主管退款的部门会很快和你联系。

[ 本帖最后由 stevenlichen 于 2007-6-7 06:39 PM 编辑 ]

stevenlichen

I see in your original request you stated that the reason for the
cancellation
is " I ordered a webhosting accout on your website,but I slect the
wrong OS".


Does this mean that you were trying to open a Windows hosting account?
If so
were you planning on still opening this account with Lunarpages?

The reason for my inquiry is the domain name registration for
singhuicnc.com
on the account. If you are opening a Windows account with Lunarpages we
can
have the domain name moved to the new account.

If you are not please confirm if you wish to have the domain
registration
cancel on its next renewal date or if you would like to have it remain
active.

这封信是问你是否想换Windows主机。要是想就确认一下，然后你的域名会被转移到Windows主机上，否则到2008年5月25日你的域名所有权就到期了

wax022

have cancelled your account and refunded your PayPal account will be
refunded $84.85. This amount includes $125.40 (hosting & Dedicated IP)
-
$32.60 (26% off coupon) -  $7.95 (domain name registration) = $84.85.

你的PayPal帐户将收到84.84美元的退款


就说明已经退了,为什么大漠一直说没退呢.没收到呢.

stevenlichen

原帖由 wax022 于 2007-6-7 06:29 PM 发表
have cancelled your account and refunded your PayPal account will be
refunded $84.85. This amount includes $125.40 (hosting & Dedicated IP)
-
$32.60 (26% off coupon) -  $7.95 (domain name registration ...

看最后一句，主管退款的部门会很快和你联系，写信给你的人不管退款。

大象无形

原帖由 wax022 于 2007-6-7 18:29 发表
have cancelled your account and refunded your PayPal account will be
refunded $84.85. This amount includes $125.40 (hosting & Dedicated IP)
-
$32.60 (26% off coupon) -  $7.95 (domain name registration ...

如果已经到了账上，我们查到了就会给你退回rmb的，但是既然大漠说没到，那说明现在钱还在路上，再耐心等待吧。

大漠孤狼

你们是什么公司，难道连一个会英语的人都找不到？告诉你们老板关门得了
I will now transfer this ticket to our department that handles the
PayPal
refunds. You should hear from them shortly once the refund is complete.
查查这句话是什么意思。。。
为了你这个退款我查过两次账户，但是确实是没退回来，退回来难道会骗你。。。