退款问题求助，请问有代退款服务吗？

boloon

退款问题求助，请问有代退款服务吗？

我8月底申请的退款，提供了地址姓名之类的信息后，9月4日收到一封PayByCash Customer Service发的邮件，内容如下，然后就没有动静了，是我没收到退款还是手续没办齐全？
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https://paybycash.custhelp.com/cgi-bin/paybycash.cfg/php/enduser/acct_login.php?p_userid=donglingwu@163.com&p_next_page=myq_upd.php&p_iid=546167&p_created=1250779576

boloon

没人吗