A technician responded to your ticket with:
Hello, Thanks for geting back to us with enough information. I have fixed the issue of your ftp services. I have checked the same at my end. Please let us know if you still face any issue in accessing the ftp account, The detail of testing at our end is as follow: ftp theworldwithlove.com Connected to theworldwithlove.com (64.50.161.65). 220---------- Welcome to Pure-FTPd [TLS] ---------- 220-You are user number 1 of 50 allowed. 220-Local time is now 20:32. Server port: 21. 220-IPv6 connections are also welcome on this server. 220 You will be disconnected after 15 minutes of inactivity. Name (theworldwithlove.com: thewo41 331 User thewo41 OK. Password required Password: Please don't hesitate to get in touch should you require further assistance. Thank you for using Lunar Pages. Kind Regards, Vivek Parkash Junior System Admin I - System Administrator Team Support and Assistance: Help Desk - https://support.lunarpages.com/ Membership Forum - http://www.lunarforums.com/ Tutorials - http://www.lunarpages.com/tutorials/ Phones: U.S. & International - 1-714-521-8150
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: thewo41 331 User thewo41 OK. Password required Password: Please don't hesitate to get in touch should you require further assistance. Thank you for using Lunar Pages. Kind Regards, Vivek Parkash Junior System Admin I - System Administrator Team Support and Assistance: Help Desk - https://support.lunarpages.com/ Membership Forum - http://www.lunarforums.com/ Tutorials - http://www.lunarpages.com/tutorials/ Phones: U.S. & International - 1-714-521-8150
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