退款的疑问

long899cn · 发表于 2007-5-21 09:00:31

我一定填写退款表单，HG也同意了，但是我还没有收到我的退款PP。他们的来信如下：
我应该怎么办呢？

Hello,

We have cancelled your account. If you were paying with a credit card, your account will no longer be billed.

If you're using PayPal as your payment method here at HostGator, please be sure to cancel your subscription with PayPal to prevent future billing. The steps to do this are listed below:

1. Click the My Account tab.
2. Click the History subtab.
3. Choose the Subscriptions field from the Show dropdown menu.
4. Check the From box and change the date back 2 years.
5. Click Search.
6. To view the details of a specific Subscription Creation, click Details in the Details column.
7. At the bottom of this page, click Cancel Subscription.
8. On the confirmation page, click Cancel Subscription again.

We wish you the best of luck with your new host and hope you choose us again if the need should ever arise.

Sincerely,

Jason Muni
HostGator.com

Ticket Details
===================
Ticket ID: HUZ-234480
Department: Cancellations
Status: Closed

大漠孤狼 · 发表于 2007-5-21 09:10:25

这个是告诉你如何取消续费的。一个月内可以退款

long899cn · 发表于 2007-5-21 10:09:21

可是，都过去好几天了，我的PP帐号上还是没有收到他们的退款！

大漠孤狼 · 发表于 2007-5-21 10:25:16

问一下

大象无形 · 发表于 2007-5-21 10:59:08

发信问一下他们客服