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英文翻译专版 英文翻译专版 1402 人阅读 | 4 人回复

发表于 2009-7-23 10:07:17 | 显示全部楼层 |阅读模式

Hello,

Thank you for contacting back with us.

I have forwarded this ticket to our technical staff for review.

Please note that our technical staff queue has a slightly longer turn around time for responses, as the tickets tend to require more in depth evaluation.

You will be notified when more information is available.

Thank you.

If you require additional assistance, please do not hesitate to contact us again.

Kind Regards,
Katie Sritao
Support@lunarpages.com

Support forums - http://www.lunarforums.com
Telephone: 1-714-521-8150 , Fax: 1-714-521-8195
24 hour Network Status Line: 1-562-697-8106



6 Response by Steven Priest
created Jul 23, 2009 at 07:22 AM

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Hello,

We can move your account to a new server.

This may require that you update the nameservers for your domain after the move, as the new server may not use the same nameserver set that your account is currently on. This would be done at your registrar *after* we've confirmed that your account has been moved to the new server. Please advise if this is acceptable.

If you wish to proceed, for security purposes to confirm you are the account holder, please provide your Lunarpages account username and the last 4 digits of your credit card on record.

We take care of the transfer and your site should not experience any downtime.

Kind Regards,
Steven Priest
Supervisor, Customer Services

Email: support@lunarpages.com
Community: http://www.lunarforums.com
Wiki: http://wiki.lunarpages.com
Tutorials: http://www.lunarpages.com/tutorials
FAQ: http://desk.lunarpages.com/faq.php

Phone Support / Billing: 1-714-521-8150
Network Status Line: 1-562-697-8106
Fax: 1-714-696-7940

Phone Support/Billing Hours:
Monday - Friday - 7:00 AM - 5:00 PM PST/PDT




请版主帮忙看看是不是答应了准备给我换还是???

回答|共 4 个

gooddad

发表于 2009-7-23 12:28:38 | 显示全部楼层

已转交技术支持部门,你得等

kingto

发表于 2009-7-23 13:20:52 | 显示全部楼层

刚刚把ticket转移给相关的部分。。。等待

freekj

发表于 2009-7-23 13:25:30 | 显示全部楼层

哈哈
已经成功转移了
现在可以打开网站了
http://www.massxs.com

谢谢各位帮忙!!!
谢谢

kingto

发表于 2009-7-23 13:55:31 | 显示全部楼层

恭喜
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