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Hello,
Thank you for contacting back with us.
I have forwarded this ticket to our technical staff for review.
Please note that our technical staff queue has a slightly longer turn around time for responses, as the tickets tend to require more in depth evaluation.
You will be notified when more information is available.
Thank you.
If you require additional assistance, please do not hesitate to contact us again.
Kind Regards,
Katie Sritao
Support@lunarpages.com
Support forums - http://www.lunarforums.com
Telephone: 1-714-521-8150 , Fax: 1-714-521-8195
24 hour Network Status Line: 1-562-697-8106
6 Response by Steven Priest
created Jul 23, 2009 at 07:22 AM
view raw message
Hello,
We can move your account to a new server.
This may require that you update the nameservers for your domain after the move, as the new server may not use the same nameserver set that your account is currently on. This would be done at your registrar *after* we've confirmed that your account has been moved to the new server. Please advise if this is acceptable.
If you wish to proceed, for security purposes to confirm you are the account holder, please provide your Lunarpages account username and the last 4 digits of your credit card on record.
We take care of the transfer and your site should not experience any downtime.
Kind Regards,
Steven Priest
Supervisor, Customer Services
Email: support@lunarpages.com
Community: http://www.lunarforums.com
Wiki: http://wiki.lunarpages.com
Tutorials: http://www.lunarpages.com/tutorials
FAQ: http://desk.lunarpages.com/faq.php
Phone Support / Billing: 1-714-521-8150
Network Status Line: 1-562-697-8106
Fax: 1-714-696-7940
Phone Support/Billing Hours:
Monday - Friday - 7:00 AM - 5:00 PM PST/PDT
请版主帮忙看看是不是答应了准备给我换还是??? |
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