求助：请求立即恢复LP账号并将数据转移（已解决问题）

flqn

LP支持中心：

    由于我所用账号下的一个论坛和一个网站使用了不恰当的程序给你们的服务带了一些麻烦，我深表歉意，并已理解该如何恢复公共秩序和解决这些问题，现在我恳请恢复我的账号并将以下内容形成备份并立即转移

   /home/otaku10/public_html/forum/
  /home/otaku10/public_html/fulingren.com/

    再次就我所用账号下的一个论坛和一个网站使用了不欠当程序给你们带来的麻烦表示歉意，谢谢。

kingto

昨天那个邮件回复了吗

flqn

原帖由 kingto 于 2009-6-25 12:03 PM 发表
昨天那个邮件回复了吗

刚收到了

A technician responded to your ticket with:

Hello, I have forwarded this ticket to our server admin staff for review. Please note that our server admin queue has a longer turn around time for responses, as the tickets tend to require more in depth evaluation. You will be notified when more information is available. Please do not hesitate to contact us if you require further assistance or have any questions. Best regards, Flora Lui support@lunarpages.com Phone: 1-714-521-8150 Fax: 1-714-521-8195 24 hour Network Status Line: 1-562-697-8106 Website - http://lunarpages.com Online Community - http://lunarforums.com Online Tutorials - http://lunarpages.com/tutorials Lunarpages Wiki - http://wiki.lunarpages.com TremenDesk - http://www.tremendesk.com

Additionally, you may also view the entire ticket by visiting: http://support.lunarpages.com/tickets/view/1481844

Your ticket ID is 1481844.

Lunarpages Web Hosting Helpdesk: https://support.lunarpages.com

kingto

晕

刚刚转移到了另一个部门进行核实。。。
等他们回复

flqn

原帖由 kingto 于 2009-6-25 12:24 PM 发表
晕

刚刚转移到了另一个部门进行核实。。。
等他们回复

这是最新的回复，但是老外的意思真搞不懂，不好懂的

Note: Replying more than once may delay our response time, because your ticket will be placed at the bottom of our ticket queue.


A technician responded to your ticket with:

    Hello, Thank you for your continued effort in trying to resolve this issue. Here are your usage statistics so far: Average CPU usage - 1.30% Average Memory usage - 1.07% Average MySQL usage - 0.0% otaku10 otaku.name 1.30 1.07 0.0 Top Process %CPU 5.5 httpd [fulingren.otaku.name] [/UploadFile/2007-5/200751713351128882.mp3] Top Process %CPU 3.5 httpd [fulingren.otaku.name] [/UploadFile/2007-5/200751713351128882.mp3] Top Process %CPU 2.5 httpd [fulingren.otaku.name] [/UploadFile/2007-5/200751713351128882.mp3] You are using 1.30% cpu (we allow 1%), 1.07% memory (we allow 1%), 0.0% mysql (we allow 0.2% - you're good here), and top processes of 5.5%, 3.5%, and 2.5% respectively (we allow 20% - you're good here). Unfortunately your CPU and memory usage is still too high for a shared account. Usage would need to be within accetable limits. You may want to implement a robots.txt to either block or limit how often bots crawl around your sites which might help lower cpu usage. High memory is usually caused by large files that are being downloaded, or many small files that are also excessively being accessed off your account. You also want to enable hotlink protection and include mp3s. If you have any further questions or need any further assistance feel free to contact us. Please contact us for an updated usage statistic, when you've finished making changes. Best Regards, Carrolly Cheng Cage Technician III Telephone: 1-714-521-8150 Fax: 1-714-521-8195

Additionally, you may also view the entire ticket by visiting: http://support.lunarpages.com/tickets/view/1480664

Your ticket ID is 1480664.

Lunarpages Web Hosting Helpdesk: https://support.lunarpages.com

kingto

Thank you very much.
I've decided to emply those music files for a long time, and I done it long before.
They should all be destroyed. But unexpectedly, they were lurked in my backup files and they've been abruptly imported. I'll emply them again, and turn on the hotlink function.

May that will reduce a lot of resources effectively.
therefore, I wonder if perhaps you would active my account. Then I could do these.
Thx

flqn

原帖由 kingto 于 2009-6-26 08:33 PM 发表
Thank you very much.
I've decided to emply those music files for a long time, and I done it long before.
They should all be destroy. But unexpectedly, they were lurked in my backup files and they've b ...

谢谢KINGTO，谢谢IDCSPY还有CCTV

kingto

如果只是音乐文件问题引起的，可能删除就没事了