帮忙翻译一封客服回复邮件（已解决问题）

qijingheng

Hello,

You are receiving this message because your ticket is currently placed under our billing queue. As such, we have been giving top priority to tickets related to getting as many people up and running as we could during next week (support and portion of sales cases related to the same issue).

As we are slowly but surely getting all operations back to normal (we do expect to be fully back by the end of this week), we are starting to take care of billing inquiries as well. Our estimation to get this covered, is approximately over the next 72 hours, since majority of our team is still working on technical queries, and provisioning of new servers. Having said this, if you have placed a billing inquiry kindly be patient and we will surely get on to your issue. There is no point of bumping and posting multiple tickets, since we will be starting from oldest tickets and will be making our way ahead.

In case you have an overdue invoice do not worry - your service will not be suspended this time and if you placed a ticket in we will get in touch with you.

If you have an urgent, non billing issue, please contact support@fsckvps.com and we will get back to you on the earliest convenience!

We would like to take this opportunity to thank to all our customers for showing tremendous amount of patience and understanding during quite difficult period for us. While the recent situation tends to carry a very bitter taste, it also reminded us how great our customers are - yes indeed! Many of you touched us by jumping in and offering an assistance in many ways, while others were very patient and full of understanding. Despite the fact that our team worked tirelessly, we would not have managed to carry this out without you folks. We appreciate this and do hope to be completely back in business shortly. We'll be issuing further updates and announcements on various topics as time permits.

Thank you once again!
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Regards,
Vladimir Neskovic
Customer Relations, FsckVPS
VAServ LTD

kingto

您正在大排队行列中，得耐心等待.........s

sgcqh_82

您会收到此邮件，是因为你的机票，目前置于我们的帐单队列。因此，我们一直给予优先获得有关门票的人启动和运行，因为我们可能在下周（支持和部分销售有关的案件同样的问题） 。

正如我们正在缓慢但稳步地得到所有业务恢复正常（我们期盼得到充分回到了在本周末之前），我们也开始照顾帐单查询以及。我们估计要获得此覆盖，大约是在未来72小时内，因为大多数我们的球队仍然是工作的技术查询，并提供新的服务器。话虽如此，如果你把帐单查询和蔼有耐心，我们就一定能够得到您的问题。是毫无意义的碰撞和张贴多张，因为我们将开始从最古老的门票，将在前进的道路。

如果您有逾期发票也不必担心-您的服务将不会中断这个时候，如果你把车票在我们将与您联系。

如果您有紧急，非结算问题，请联系support@fsckvps.com ，我们会回到你方便的时候！

我们想借此机会感谢所有为我们的客户展示大量的耐心和理解在相当困难的时期我们。虽然最近的情况往往携带非常苦涩，但它也提醒我们多么伟大我们的客户-是真的！你们当中的许多人感动我们的跳跃和提供援助在许多方面，而另一些则非常有耐心和充分的理解。尽管事实是我们的团队不懈的努力，我们就不会进行管理，没有你这个人。我们对此表示赞赏，并希望要完全回到业务不久。我们将发出进一步的更新和公布，各种专题的时间允许。

再次感谢你！
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关心，
弗拉基米尔Neskovic
客户关系， FsckVPS
VAServ有限公司

sgcqh_82

google翻译的，1秒钟搞定

dream26

是因为你的机票

kingto

:L