翻译求助，在转域名到gd的时候碰到了麻烦（已解决问题）

OpensesameCN

有两封邮件需要翻译
第一封是

我上次转移一个域名到这里，域名是xxx，转移失败了，请求退款，谢谢。


第二封是
最近我转入三个域名到这里，分别是a.com，b.com，c.com，但是在Pending Transfers 页面中，Admin Email都是显示nocontactsfound@secureserver.net ，请查一下原因，谢谢



就上面两封，谢谢了！

OpensesameCN

之前我发了两封邮件了，大概没有表达清楚，英文太烂了 所以收到了这样的回复


We would like to be of assistance. However, the nature of your inquiry is unclear and additional information is necessary in order to properly investigate and address your inquiry.

Please reply to this email with a detailed description of what is happening. Be sure to include the full text of any error messages you may be encountering as well as any account information that you have, including the domain name and customer number in question. In addition, it may be necessary to release account specific information in our response. For security reasons, we cannot release customer specific account information without first verifying the account. If you have not done so already, include the last four digits of a payment method on file or your four-digit Call-in PIN with your reply. Once you have provided this information, we can investigate the matter further.

If immediate assistance is required, our telephone support staff is available 24/7 at 480-505-8877. We look forward to hearing from you.

Sincerely,

Robert R.

kingto

我上次转移一个域名到这里，域名是xxx，转移失败了，请求退款，谢谢。
I transfered a domain xxx here, but it's failed. I want to refund. Thx
最近我转入三个域名到这里，分别是a.com，b.com，c.com，但是在Pending Transfers 页面中，Admin Email都是显示nocontactsfound@secureserver.net ，请查一下原因，谢谢
I transfered three domains here, they are a b and c.
but on Pending Transfers page in my account, all of them are showing nocontactsfound@secureserver.net for the Admin Email, please help me to check it, thx