ixwebhosting退款 他回复了这个 我该怎么办

beefliu

Dear Liu,

We are sorry to hear that you've had so many issues with your account. We do our best to provide superior support and service, but it sounds like we have failed here. We'd like to address any issues that you are currently having and to make sure that happens, I've passed this ticket along to the concerned department. They will be contacting you soon to see if we can help you out and keep you as a customer. One thing that would assist them in this would be for you to detail the specific issues that your website is currently facing. If you've already explained these in another ticket, just point us to the ticket ID to keep you from having to type it all out again.

Should you have any further questions, please do not hesitate to contact us, we are available 24/7.
Respectfully,
Sasha Zemlyanaya
Customer Relations Dpt.

nisheng

他们已经将你的退款请求发送到相关部门，他们不久会联系你的

微微百科

他们会再次发Ticket给你的，等待即可。