急！！刚买的godaddy空间，My Products都没有记录

w2104047 · 发表于 2011-9-24 23:53:33

邮件内容为：
Thank you for your order. Unfortunately, we could not process your order using Alipay™ for the following reason:

Funding received was less than expected. This could be due to any change made in the shopping cart before payment confirmation was received.

If funds were received, we have refunded the full amount received back to your Alipay account.
REFUND AMOUNT: ($56.22)

Again, your order was not processed. If you wish to re-order, please use the following link to return to your shopping cart.

w2104047 · 发表于 2011-9-24 23:57:38

大概意思就是，付款不成功.买过域名都没问题啊。谁英文好点。我改怎么回复？在线翻译真是太蛋疼了。支付宝那边已经看到支付成功了。

lwbo1987 · 发表于 2011-9-25 09:29:44

联系客服退款就可以了，你这个是支付失败了，godaddy会退钱给你的

w2104047 · 发表于 2011-9-25 13:11:38

支付失败。。退款一般要等多少天呢。。老大

w2104047 · 发表于 2011-9-25 13:12:24

Thank you for contacting Online Support. According to this email, it appears the refund has automatically been processed via Alipay. Products purchased with Alipay may not be available for up to 24 hours while Alipay confirms that the funds have been received. A receipt does not display in the account until the products are available in the account. Please keep all items in the shopping cart. Alipay will need to verify the amount in the shopping cart and making changes at this time will cause the order to fail. It appears the process could not complete because the shopping cart had been changed or updated. You will need to contact Alipay for more information with the refund. Refunds processed via Alipay can take up to 7-10 business days to process. Sorry for any inconvenience.

Please let us know if we can assist you in any other way.

lpj · 发表于 2011-9-25 13:39:21

一般5-7天到账，注意：购买主机之后不要删除购物车中的产品信息，否则容易出现审核失败而造成支付失败。

w2104047 · 发表于 2011-9-25 14:12:43

好像我是删除了购物车中的一个主机产品。真手贱。我以为是多出来的，没在意就删掉了。。真悲剧了！！
那我现在只好等了？还是要提供信息写信？求助各位大佬。。谢谢

lpj · 发表于 2011-9-25 14:17:24

组织语言到英语版块翻译，然后到官方网站右上角点击24/7 Sales & Support (480) 505-8877，发送Email即可。

[提问] 急！！刚买的godaddy空间，My Products都没有记录

回复 2# 的帖子

GoDaddy讨论