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[提问] godaddy的来信?不能退款?

GoDaddy GoDaddy 1244 人阅读 | 4 人回复

发表于 2011-9-15 11:10:09 | 显示全部楼层 |阅读模式

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Update [Incident ID: 12826809] - Support Question
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回复 |support@godaddy.com 发送至 我
显示详细信息 11:05 (3 分钟前)

图片没有显示。
显示以下图片 - 始终显示来自support@godaddy.com的图片24/7 Sales & Support: (480) 505-8877 – 24/7 Billing Support: (480) 505-8855



Our support staff has responded to your request, details of which are described below:

Discussion Notes
Support Staff Response
Dear Heng

Thank you for contacting Online Support. I have requested that a refund be applied to your account for the canceled hosting for all full unused months. Because some of our services are non-refundable, the request must be reviewed and approved by our billing department. Please allow 48 hours for my request to be processed and for the credit to appear in the order history of your account, if approved.

Once the credit appears in your account, please allow 5-7 business days to see the funds applied to the associated payment method. If we are not able to process a refund for this service you will be contacted. Thank you for your patience and understanding in this matter.

Please let us know if we can assist you in any other way.

Sincerely,
Conrad P.
Online Support Team

Customer Inquiry
Name : heng chen
Phone : 15801449508
Domain Name :
ShopperID : 40471459
Shopper Validated : Yes
Browser : IE Version : 8.0
Issue : I'm sorry but I have to request a refund of the canceled products Hosting - Web - Economy - Linux - 1 year (recurring)
tx0312.com 333483634 6/6/2012 Off
because i can't visit my website several hours everyday in china,Your host is excellent,but But in China was not very well,so, i have to do it!thanks very much.




If you need further assistance with this matter, please contact customer service at (480) 505-8877 and reference [Incident ID: 12826809].

Please let us know how we are doing by completing the survey located here.


To thank you for your patience, we'd like you to enjoy 20%* off your order of $65 or more at GoDaddy.com. Simply use source code gdbb687 when you order or mention the code when you call (480) 505-8877.

Thanks,
GoDaddy.com, Inc.

P.S. As a Go Daddy customer you're already a member of our affiliate program. Click here to start earning commission instantly.

回答|共 4 个

lwbo1987

发表于 2011-9-15 11:28:31 | 显示全部楼层

回复 1# 的帖子

接受了你的退款请求,但是需要审核,如果通过的话,大概5-7天可以收到退款的
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laoyebin

发表于 2011-9-15 12:09:33 | 显示全部楼层

没什么问题的话,国外主机商都会给你退款的,你当是国内那些无良商家啊
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javachenheng

发表于 2011-9-15 12:38:17 | 显示全部楼层

那就好 一般审核多长时间呢?
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lwbo1987

发表于 2011-9-15 14:09:18 | 显示全部楼层

回复 4# 的帖子

5-7天一般可以收到退款的,审核过了一般会发邮件告诉你,基本上一两天
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