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我说我按照他们的所提示的升级了4GH 然后优化了数据库 但是还是没有什么改善
下边是他们回我的：
Our support staff has responded to your request, details of which are described below:
Discussion Notes
Support Staff Response
Dear Sir/Madam,
Thank you for contacting us back regarding this issue. To assist us in pinpointing the source of this issue we ask that you provide us with the results of a "trace route". A trace route shows that path that a connection takes from your computer to a website, or another computer.
If you are using the Windows operating system, follow these steps to get the trace route results:
• From your Start Menu, go to "Programs", then to "Accessories".
• Here you will find either "MS-DOS Prompt" or "Command Prompt".
• Click on that program and a window should appear with some information regarding your version of windows and a prompt. The prompt should be similar to the following:
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\WINDOWS>
NOTE: The command prompt window may show different text than the above. However, that will not affect this process.
At the prompt, enter the following:
tracert wplpm.com
After typing this press ENTER, you will get back a long list of information, and it will return to the original prompt you started with. To copy the results, right click on the menu bar of this window, go to "Edit" and select "Mark". Starting at the upper left-hand corner of the command prompt window, highlight the full contents of the trace results. Once you have it all highlighted, press the ENTER key on your keyboard. This will put the highlighted information into your Windows clipboard, allowing you to paste that into a text file to attach to your response.
If you are using Macintosh OSX, you can use an application called Terminal to run a trace route. You should be able to locate Terminal in your hard drive in the Utilities folder, under Applications.
NOTE: Terminal uses a command-line inte**ce. This means you'll be entering commands at a prompt rather than using the more familiar Aqua graphic inte**ce.
Once you have launched Terminal, enter the following to run the trace route:
traceroute wplpm.com
Once this has completed, highlight the contents of the Terminal window. Click on the "Edit" menu and select "Copy". You can then paste this information into a text file, which you would then attach to your response.
We understand that this is quite a few steps; however this will allow us to further research the problem you are experiencing. We appreciate your assistance in tracking down the source of this problem.
Please let us know if we can assist you in any way.
Regards,
Kim P.
Online Support
下边是有道的翻译 基本看不懂
我们的技术支持人员已经对你的要求的细节,描述如下:
讨论笔记
支持人员反应
亲爱的先生/女士。
感谢你和我们联络回来关于此问题。为了帮助我们找到这一问题的来源,我们要求您给我们提供了一个跟踪调查的结果路线”。一个显示路径追踪路线需要从你的电脑连接到一个网站,或另一台计算机。
如果你使用的是视窗操作系统,遵循这些步骤得到微量路线结果:
•从你的开始菜单,去“程序”,再到“配件”。
•在这里,你可以找到不是“ms - dos提示”或“命令提示符”。
•点击程序和一些信息窗口应该出现的关于你的版本的视窗和提示。提示应该是类似如下:
微软视窗XP版本5.1.2600][
(C)1985-2001微软版权。
窗户> C:\
注意:命令提示符窗口显示不同的文本比以上。不过,这将不会影响这一过程。
在提示,输入下列:
tracert wplpm.com
打完这按回车键,你会回来一长串的信息,它将返回到原始促使你了。以复制的结果,就点击菜单栏的窗口,去“编辑”,选择“标志”。从上部左手角落的命令提示符窗口,突出的完整内容微量的结果。一旦你拥有了一切,突出,按下回车键,你的键盘。这将把突出信息放进你的窗口粘贴剪贴板,让你到一个文本文件连接到你的反应。
如果您使用的是第一个苹果,你可以用一个应用程序称为终端运行微量的路线。你应该能找到终端在你的硬盘的文件夹,在公用事业在应用。
注:终端使用一个命令行界面。这意味着你将输入命令在迅速而不是用更熟悉的水份图形界面。
一旦你已经推出终端,输入下列跑微量路线:
traceroute wplpm.com
一旦这完成的内容,突出终端窗口。点击“编辑”菜单,然后选择“拷贝”。然后,你就可以把这信息转化为一个文本文件,你将附在你的反应。
我们知道这是一个相当不错的几步,然而这将使我们能够进一步研究这个问题你们所体验的。我们感谢你的协助追踪源这一问题。
请让我们知道如果我们能够协助你。
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