关于在线客服的回复邮件，帮忙看看，神马意思

小懒懒

我是关于问了个，打开网站，全部显示 “this site is not currently available”
网站全部打不开，过来几个小时，回复邮件来了，神马意思？


以下为回复邮件内容：谢谢。
..................................................................................................................

Dear Gary,

Thank you for contacting Online Support.

Upon review of your account ,it appears as though your hosting for XXXXXX.com is setup correctly but that you do not have a valid index file in your hosting account. You will need to upload your index file to your root directory before your site will resolve correctly.

As for your XXXXXX.COM, it appears as though this subdomain is not pointed to your hosting IP correctly. You will need to update your domain to point to the correct hosting IP.

You might need to use your hosting account's IP address to upload files using an FTP client, or to modify your domain name's A record to point to your hosting account.

To Locate Your Hosting IP Address


    Log in to your Account Manager.

    From the Products section, click Web Hosting.

    Next to the hosting account you want to use, click the Launch button.


Your IP address displays in the IP Address field in the Server column.

Related Material


    Uploading Files to Your Website (FTP)

    Managing DNS for Your Domain Names


This is the order of precedence for the default files on your Linux Standard account:

lwbo1987

你的网站下是否存在首页文件，你的解析记录的A记录的IP设置是否正确