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Our support staff has responded to your request, details of which are described below:
Discussion Notes
Support Staff Response
Dear Yao Huang,
Thank you for contacting Online Support.
It appears that while your hosting for wg-base.com is pointing to your domain name, your domain name is not pointing to your hosting.
As your domain is not registered through us, you will need to contact your registrar for directions on how to modify your nameservers. Please point your domain to the following nameservers so that it resolves to the hosting that you have with us.
ns52.domaincontrol.com. [208.109.255.26]
ns51.domaincontrol.com. [216.69.185.26]
Note: Changes to the settings of a domain take an average of 48 hours to become effective because of the number of networks involved, and because these networks are controlled by several different agencies. This delay applies to all domains with any Registrar, not just us. Please allow for this delay when planning web sites or configuring a domain to work with your services.
Please contact us 48 hours from the requested change if the problem has not resolved itself and we will be happy to investigate the issue further.
Please let us know if we can assist you in any other way.
Sincerely,
Anne P.
Online Support Team |
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