麻烦帮忙翻译下文,谢谢!

harry

麻烦帮忙翻译下文,谢谢!
"我购买了一个主机型号eluxe Hosting - Windows,我在主机控制面板把某个文件的权限改为可读可写了,但是过了2天后又自动恢复为可读的,经常出现这个问题,请问这个是什么原因呢?麻烦给与解决!谢谢!"

Derek_Chan

1. Hello,
   
2. My account has been appearing some issues for few days. I think I should get your assistance for solving will be better.
   
3. Sometimes, whenever I changed the permission of some folders or files. But after few days, they were changed to the original automatically without any reasons.
   
4. Please assist.
   
5. Thanks.

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[ 本帖最后由 Derek_Chan 于 2008-10-15 07:54 AM 编辑 ]

harry

谢谢了,我昨天没有看到回复,我就google 翻译下发了,现在邮箱收到下文,不懂什么意思,请帮忙翻译下:
Thank you for contacting Online Support.

We would like to be of assistance. However, the nature of your inquiry is unclear and additional information is necessary in order to properly investigate and address your inquiry.

Please reply to this email with a detailed description of what is happening. Be sure to include the full text of any error messages you may be encountering as well as any account information that you have, including the domain name and customer number in question. In addition, it may be necessary to release account specific information in our response. For security reasons, we cannot release customer specific account information without first verifying the account. If you have not done so already, include the last four digits of a payment method on file or your four-digit Call-in PIN with your reply. Once you have provided this information, we can investigate the matter further.

If immediate assistance is required, our telephone support staff is available 24/7 at 480-505-8877. We look forward to hearing from you.

Please let us know if we can assist you in any other way.

Sincerely,

Dean P.
Online Support Technician


Customer Inquiry
Hi!
I bought a model host eluxe Hosting - Windows, In my host a control panel to be re-readable files can be written, but after 2 days and automatically restore readable, often it is happen the problem , Why? Please help me to solve the problem! Thank you!

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If you need further assistance with this matter, please reply to this email or contact customer service at (480) 505-8877 and reference [Incident ID: 4823331].



Thanks,
GoDaddy.com, Inc.

fgc5201314

他叫你提供你的account, 什么错误.还有domain name, 还有你叫你提供你的最后几笔payment method,或者 four-digit Call-in PIN........