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[提问] GD空间被暂停,请求支援!!

GoDaddy GoDaddy 880 人阅读 | 8 人回复

发表于 2011-6-17 12:37:10 | 显示全部楼层 |阅读模式

大家好,有朋友知道如何处理 GoDaddy的邮件里所提示的CPU使用率高的问题?

GoDaddy技术邮件说:


Our support staff has important information regarding your account, details of which are described below:
Discussion Notes
Support Staff Response
Dear Sir/Madam,
Regarding your hosting account lababyhome.com:
It has come to our attention that your hosting account for ABC.com is causing an overload of the shared resources on this server. This, in turn, affects the usage of the server by other customers. To protect the overall health of the server, we have suspended your account; however, FTP access is still enabled.

Unfortunately, we are not able to troubleshoot custom scripting, and therefore, we are not able to provide specific solutions. However, we can say that 'iusr_7510171' is continuing to have high cpu usage (55% consistently and rising now on g223 with only 5 connections).

Once you have identified the cause of the issue, please reply directly to this email with the steps taken to resolve the issue. If you are not able to resolve this issue, you should then consider the need to upgrade to a Dedicated Server.


If you have questions about this matter, you may contact us by replying to this email or by calling 480-505-8871.
We appreciate your cooperation in this matter.
Hosting Support Team
________________________________________


If you need further assistance with this matter, please reply to this email or contact customer service at 480-505-8871 and reference [Incident ID: 12073866].

Thanks,
Customer Service

非常感谢高手指点!

回答|共 8 个

ybbao

发表于 2011-6-17 13:28:57 | 显示全部楼层

如果是采集过度,暂停采集
如果是程序被人攻击,请暂停部分程序应用或者涉及页面

停止后,发邮件给Godaddy联系开通。
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kingsontsao

发表于 2011-6-17 13:39:37 | 显示全部楼层

是的 LZ的cpu超过了使用限制 有可能会封你空间的 联系客服问问
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lababy

发表于 2011-6-17 14:13:47 | 显示全部楼层

谢谢楼上朋友指引

非常感谢朋友们指导,谢谢!
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kingsontsao

发表于 2011-6-17 14:15:16 | 显示全部楼层

回复 4# 的帖子

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lababy

发表于 2011-6-17 14:25:39 | 显示全部楼层

网站里嵌入类似土豆视频的视频连接是否会影响到CPU使用率

请问楼上,我的网站里嵌入了发布在土豆视频网站的视频连接,网站所使用的空间是否会影响到CPU使用率和流量增大的问题。
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kingsontsao

发表于 2011-6-17 14:30:25 | 显示全部楼层

这个不好说 放的多的话 肯定会有影响的
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lababy

发表于 2011-6-17 14:43:38 | 显示全部楼层

多谢指教

谢谢多谢kingsontsao指导
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kingsontsao

发表于 2011-6-17 14:44:54 | 显示全部楼层

回复 7# 的帖子

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