今天又悲剧了，网站都打不开，500错误

581314

今天又悲剧了，网站都打不开，500错误

581314

Our support staff has responded to your request, details of which are described below:

Discussion Notes
Support Staff Response
Dear Xiaokang,

Thank you for contacting Online Support. I have tested all three of your sites and their DNS settings without issue. If this is still an issue, please send us a trace route from your computer to your domains.

To assist us in pinpointing the source of this issue we ask that you provide us with the results of a "trace route". A trace route shows that path that a connection takes from your computer to a website, or another computer.

If you are using the Windows operating system, follow these steps to get the trace route results:

• From your Start Menu, go to "Programs", then to "Accessories".

• Here you will find either "MS-DOS Prompt" or "Command Prompt".
• Click on that program and a window should appear with some information regarding your version of windows and a prompt. The prompt should be similar to the following:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\WINDOWS>


NOTE: The command prompt window may show different text than the above. However, that will not affect this process.
At the prompt, enter the following:

tracert jzyjcm.com

After typing this press ENTER, you will get back a long list of information, and it will return to the original prompt you started with. To copy the results, right click on the menu bar of this window, go to "Edit" and select "Mark". Starting at the upper left-hand corner of the command prompt window, highlight the full contents of the trace results. Once you have it all highlighted, press the ENTER key on your keyboard. This will put the highlighted information into your Windows clipboard, allowing you to paste that into a text file to attach to your response.

If you are using Macintosh OSX, you can use an application called Terminal to run a trace route. You should be able to locate Terminal in your hard drive in the Utilities folder, under Applications.


NOTE: Terminal uses a command-line inte**ce. This means you'll be entering commands at a prompt rather than using the more familiar Aqua graphic inte**ce.

Once you have launched Terminal, enter the following to run the trace route:

traceroute jzyjcm.com

Once this has completed, highlight the contents of the Terminal window. Click on the "Edit" menu and select "Copy". You can then paste this information into a text file, which you would then attach to your response.

We understand that this is quite a few steps; however this will allow us to further research the problem you are experiencing. We appreciate your assistance in tracking down the source of this problem.

Please let us know if we can help you in any other way.

Sincerely,
Peter S.
Online Support Team


这是狗爹的恢复，么意思啊？

lpj

让你 tracert 一下你的网站，然后把信息截图发给他们

lpj

不过你的网站这边能打开，没有出现错误， 艺佳文化， 电信

jie1990

这边电信，LZ的网站是可以打开的，而godaddy的回复是叫你提供一个跟踪路径的结果给他们

kingsontsao

是的 你的网站电信这边能打开 速度很快 域名解析没有问题 他们叫你试着跟踪你的网站路径看看