我用支付宝买的主机如何申请退款

zj2020 · 发表于 2011-6-8 15:32:01

我用支付宝买的主机如何申请退款，我申请了，到现在快一个月了，还没退到支付宝里，给他写邮件时用写上支付宝的账号吗？

lwbo1987 · 发表于 2011-6-8 15:34:55

godaddy客服回复邮件怎么说的！

zj2020 · 发表于 2011-6-8 15:38:23

Dear Hailei,

Thank you for contacting Online Support.

I understand you have a question about a refund you are expecting in your account. Our records show a refund of $109.92 posted to your account on 5/13/2011. Once a refund appears in an account, please allow 5-7 business days to see the funds applied to the associated payment method. If we are not able to process a refund for this service the customer will be contacted. If the refund is not seen after 5-7 days from being posted in an account, we encourage the customer to contact their financial institution for additional assistance.

Please let us know if we can assist you in any other way.

Sincerely,

Dean P.
Online Support Team

lwbo1987 · 发表于 2011-6-8 15:41:59

godaddy谁退款给你的，大概是5-7天，楼主到现在还没有收到退款吗，看看你的支付宝是否收到退款了。另外你收到了退款的订单没有，如果还没有收到任何邮件，再联系godaddy客服问问情况

zj2020 · 发表于 2011-6-8 15:43:45

没有收到退款的订单，我有联系他了，他们又给我回复了一个邮件内容如下：
Due to its complex nature, your issue has been relayed to our Advanced Technical Support Team. Our most skilled technicians will be working to resolve your issue quickly and completely. You will be notified promptly upon resolution.

This is your Incident ID: 12018750

To thank you for your patience, we'd like you to enjoy 10%* off your order of $30 or more at GoDaddy.com. Simply use source code gdbb685 when you order or mention the code when you call (480) 505-8877.

Thanks,
GoDaddy.com, Inc.

P.S. As a Go Daddy customer you're already a member of our affiliate program. Click here to start earning commission instantly.

lwbo1987 · 发表于 2011-6-8 15:49:19

godaddy说的问题将转交给他们的高级技术部门处理，耐心等等吧

jockey · 发表于 2011-6-8 16:31:13

一般四天就搞定了，你当然要把你的支付宝帐号告诉他们，好像还要你的客服号码及PIN号吧

zj2020 · 发表于 2011-6-8 16:38:33

好的，谢谢

[提问] 我用支付宝买的主机如何申请退款

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