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shinewater
发表于 2008-9-24 18:16:47
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Thank you for contacting Online Support. We would be happy to request a refund for your order. However, we will need you to first cancel the service in question. Once the service has been canceled, please reply and we will submit your refund request.
Please note: Cancellation and refund of certain services will also cancel any free services associated with it.
Company policy restricts Go Daddy Customer Support representatives from making changes to customer accounts or services on behalf of the customer. You will need to make this change from within your account. To cancel, follow the directions below:
• Go to the Go Daddy Account Login Page
• Log in using your account username (which may be the same as your customer number) and password
If you have trouble logging in, our password reset form may help you. You can find this form through the following link:
Password Reset Form
• Select 'Payments and Renewing Items' from the 'Renewals & Upgrades' menu
• Check the box next to the item(s) you would like to cancel and click on the 'Cancel Item' button
• Select 'Cancel Now' in the menu that appears to the right
• Click on 'Save Changes'
When a refund is processed, the funds are returned to the payment method that was used to process the order. If there is anything else that we may assist you with, please feel free to contact us via email or for a speedy response, you may call our support line at (480) 505-8877. We are available 24/7 for your convenience.
Sincerely,
客服回信了,意思是不是让我先删掉再联系他们? |
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