请帮忙翻译，谢谢

chasel · 发表于 2008-9-2 22:29:57

lunarbreeze 控制面板始终无法打开。订购独立IP始终未开启。我现在强烈要求全额退款。

chasel · 发表于 2008-9-3 00:20:57

Thank you for contacting Online Support.

I have requested that a refund be applied to your account as per your request. As some of our services are non-refundable, the request must be reviewed and approved by our billing department. Please allow 48 hours for my request to be processed and for the credit to appear in the order history of your account, if approved.

Once the credit appears in your account, please allow 5-7 business days to see the funds applied to the associated payment method. If we are not able to process a refund for this service you will be contacted. Thank you for your patience and understanding in this matter.

Please let us know if we can be of any further assistance.

bingu · 发表于 2008-9-3 09:20:16

要翻译什么啊，他们不是给你回信了吗

chasel · 发表于 2008-9-3 11:38:06

---- TECH RESPONSE STARTS HERE ----
Hello, Unfortunately there is no way to speed up the process of assigning your account a dedicated IP, this can take up to 10 days to finish. We have to wait until the data center assigns more ip addresses to your server. We appreciate your patience. Kind Regards Suzanne Turner Customer Service Representative support@lunarpages.com Support and Assistance: Help Desk - http://desk.lunarpages.com/ Membership Forum - http://www.lunarforums.com/ Phone: 1-714-521-8150 Phone: 1-714-521-8150 (International) 24 hour Network Status Line: 1-562-697-8106

回了， NND独立IP要等10天.

jasonhung · 发表于 2008-9-13 18:39:30

ding