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Dear Sir or Madam,
Thank you for contacting Online Support. Our records indicate your hosting account is still active. To cancel a hosting account, please use the following instructions:
First, log into your account:
• Go to the Go Daddy Account Login Page
• Log in using your account username (which may be the same as your customer number) and password
If you have trouble logging in, our password reset form may help you. You can find this form through the following link:
Account Retrieval Page
Once logged in, follow these steps:
• Select "Hosting Account List" under the "My Products" section.
• Click the check box next to the account you need to cancel.
• Click the 'Cancel Account' button.
• Click the green 'Save Changes' button to confirm the cancellation.
Note: Canceling your hosting account will delete any files that you have stored within that hosting account on the server. Be sure that you have copies of any files you want to keep before deleting your account. Also, if you are using the email address provided to you for free as part of your hosting package, it will also be removed and all messages previously contained with in that email account will be irretrievable. As such, canceling a hosting account is permanent and all information associated with the account is lost.
Once the account has been cancelled, please reply to this message and we can submit a refund request.
Please let us know if we can help you in any other way.
Sincerely,
Stan P.
Online Support Technician
Customer Inquiry
Hello,I cancelled my hosting account,would you please refund it?My account ID is javazhu. Thanks. |
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