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[提问] 申请的退款,给我回个这个,那个大侠给翻译下,谢谢了

国外虚拟主机 国外虚拟主机 1979 人阅读 | 2 人回复

发表于 2011-4-18 21:45:22 | 显示全部楼层 |阅读模式

We apologize for this inconvenience and regret to inform you there will be no refund for you.You are Alipay customer and the last payment was made more than 90 days ago, you can find more information about this here:
http://www.ixwebhosting.com/index.php/v2/pages.tos (C. Notice for Customers Making Payment with Alipay) and also here:
http://market.alipay.com/ospay/service.htm
chapter "Rules". Please, also note that there is still no refund for your product as the cancellation is to be made according to our Anytime money back guarantee thus setup fee, discount and the domain registration fees (that are non-refundable) will be deducted from your refund amount along with the fees for the used month of hosting. In digits it will be the following:
USD 59.40 (price for Annual fee for Expert Plan) - USD 19.80 (USD 4.95 * 4 used month) - USD 30 (setup fee) - USD 10 (discount) - USD 13.06 (domain registration fees) = USD - 13.46. Thank you for understanding.
Should you have any further questions, please do not hesitate to contact us, we are available 24/7.

Best regards,
Lena Timoshenko
Customer Relations Dpt.

Click here to login and view the ticket:
https://manage.ixwebhosting.com/index.php/cpanelhelpdesk.getFrmTicketModify/hd_ticketid/1467104

******************************
Subject: Ending Service
Account Link: General Inquiry
Category: Billing
******************************

Your initial inquiry:
Hello
   A few days ago I applied for a refund, will deal with the no.

Please do not reply to this email as it is sent to you automatically and your answer will not be received. Instead, please respond to us by updating the ticket. Alternatively, you can reach us by 24/7 Live Chat at
https://manage.ixwebhosting.com/index.php/utils.livechat
or by telephone at 1-800-385-0450 (international +1-614-534-1961).

Thank you!

Helpdesk System
IX Web Hosting
https://www.ixwebhosting.com

回答|共 2 个

miforum

发表于 2011-4-18 23:05:01 | 显示全部楼层

非常抱歉的通知您,您的退款将不会被退回。您是使用支付宝的客户,并且距离最后一次支付已经超过了90天,可以通过下面的链接了解更多信息:http://www.ixwebhosting.com/index.php/v2/pages.tos(使用支付宝进行支付的用户须知),以及这个链接http://market.alipay.com/ospay/service.htm中的“规则”这一章节。

下面一段的大概意思就是说:按照他们的随时退款保证,被取消的那个产品涉及的诸如设置费、折扣、域名注册费等将根据你所使用的情况,会从你的退款中扣除,下面给出了一个用数字表示的计算方法。。。。

简言之,,,你退不了钱了。。。。
大概就这个意思吧。。。。。高手来理解一下~~

taobao163

发表于 2011-4-19 00:36:55 | 显示全部楼层

为什么退款,不好用吗?

  我们表示道歉,因为这个不方便和遗憾地告知你方会没有退款给你。你是支付宝平台和客户去年付了超过90天前,你可以找到更多的信息关于这个在这里:
  http://www.ixwebhosting.com/index.php/v2/pages.tos(C。付款通知和支付宝平台为客户),又在这里:
  http://market.alipay.com/ospay/service.htm
“规则”一章。请,还注意到,仍然没有退款,你的产品注销应是根据我们这样随时设定费用的退款保证,折扣和领域登记费用(,概不发还)将被扣除,从你的退税金额随着费用来使用月举办。它将在数字如下:
  美元价格59.40(专家计划年费(美元)- 495美元19.80×4月)-使用30美元(设定费用)- 10美金(折扣)-美元13.06(域名注册费用)=美元——13.46。谢谢您的理解。
  如果你有任何进一步的问题,请不要犹豫与我们联系,我们将竭尽所能24 / 7。
问候,
  李娜Timoshenko
  结合客户关系。
  
  点击这里登录,并查看票:
  hd_ticketid / 1467104 https://manage.ixwebhosting.com/…
 * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
  结束服务主题:
  一般询价账户"链接:
  类别:帐单
  * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
你的初始查询:
  你好
  前几天我申请退款,会处理的没有。
  
  请不要回复这封邮件寄给你,因为它是自动的,你的回答将不被接受。相反,请回答我们通过更新的票。或者,你可以到达我方在24 / 7的实时聊天
  https://manage.ixwebhosting.com/index.php/utils.livechat
或者电话1-800-385-0450(国际+ 1-614-534-1961)。
  
  谢谢你!
  
  求助信息系统
  IX网页寄存
  https://www.ixwebhosting.com

微微百科

发表于 2011-4-19 09:06:04 | 显示全部楼层

支付宝支付的超过90天就不能够退款了,这在他们的服务条款上是有规定的。
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