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空间刚买到手里,IP就是被封了的
我想让他们帮我免费换个IP.
沟通了好几次,还是没弄明白
好象让我提供什么东西给他们 ?
Hello,
Thank you for getting back to us.
We can move your account to a new server. Please provide us with the traceroute for the following
laran.lunarmania.com
fetu.lunarmania.com
kapo.lunarmania.com
ina.lunarmania.com
Also Please let us know if you require any of the following:
ASP - Active Server Pages Support ($1.00/month per domain or subdomain)
JSP - Java Server Pages Support ($2.00/month per domain or subdomain)
mySQL 4.0 or 4.1 or 5.x (Please confirm which you require, new servers are 5.x and all servers are being upgraded to 5.x eventually)
PHP 4 or 5
PHP exec(), system(), or dl() functions
Please let us know if you have any of the following currently:
ASP - (Provide domain(s) and/or subdomain(s) it is enabled on)
JSP - (Provide domain(s) and/or subdomain(s) it is enabled on)
Ruby on Rails - (Provide Application Name and Path; Is it fastcgi, or mod_ruby?)
Add-on domain(s) - (Provide name(s) and corresponding folder(s))
Dedicated IP - (Provide IP digits)
Mailman Mailing List(s) - (Provide name(s))
MySQL databases? - if you have these, please back up the SQL databases using the 'backup' option via cPanel. You have the option here as well to backup the full account, home directory, email aliases and filters as well. These are recommended when considering a move of the account.
Parked domain(s) - (Provide name(s))
SSL Certificate - (Provide Domain it is enabled for)
Email Defense: - (Provide domain(s) it is enabled for)
Custom Mail/MX records: (Provide them here)
Custom DNS Records: (Provide them here)
If you wish to proceed, for security purposes to confirm you are the account holder, please provide your Lunarpages account username and the last 4 digits of your credit card on record.
Please advise.
Thank you.
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Best Regards,
Jitto Thomas
support@lunarpages.com
Support Forums - http://www.lunarforums.com
Phone: 1-714-521-8150
Phone: 1-714-521-8150 (International)
24 hour Network Status Line: 1-562-697-8106
---- TECH RESPONSE ENDS HERE ----
Additionally, you may also view the entire ticket by visiting: https://support.lunarpages.com/tickets/view/762791
Your ticket ID is 762791.
Lunarpages Webhosting
support@lunarpages.com |
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