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GD的客服回我了,说了好多.大多没看懂.

英文翻译专版 英文翻译专版 3208 人阅读 | 5 人回复

发表于 2008-4-8 10:29:44 | 显示全部楼层 |阅读模式

版主,再麻烦你一下啦.谢谢

Our support staff has responded to your request, details of which are described below:

Discussion Notes
Support Staff Response
Dear Sir/Madam,

Thank you for contacting Online Support. I understand you have questions regarding the error you are receiving at http://aaastation.com. Unfortunately, we do not provide technical support with third-party scripting issues. We are very limited in the support we can offer for customer-written code or scripts. If there is evidence that our system is responsible for the error, please forward it to us, and we would be happy to look into the matter further. But at the moment this does not appear to be the case, so we regret we can not assist you further with this issue.

If you are hosting your domain with us and are unable to see what you have uploaded, our server may not recognize the file that you have intended to use as your homepage. The file will need a special name to be recognized by our servers as a homepage.

You may rename your file to serve as your homepage with a name from the list below if this applies to you.

Note: The following names are case-sensitive.

default.html
default.htm
default.asp
default.aspx (If using ASP.NET on a Windows hosting plan)
index.html
index.htm
index.php (If using PHP on a Linux hosting account)

We would be happy to verify if we support FreeTextBox, but we will first need to your reply with the specifications of the application. Once we know the specifications, we can determine the compatibility.


Please let us know if we can assist you in any other way.

Best Regards,

Norisa A.
Online Support Representative

Customer Inquiry
Hello, the first page of the website(http://aaastation.com/) can not visit after i uploaded ASP.net1.1,It shows Server Error in '/' Application, This program can work on another Sever,(ASP.NET2.0). By the way , another problem:Does this hosting support FreeTextBox?
Thanks

--------------------------------------------------------------------------------


If you need further assistance with this matter, please reply to this email or contact customer service at (480) 505-8877 and reference [Incident ID: 3724298].

Please let us know how we are doing by completing the survey located here.

Thanks,
GoDaddy.com, Inc.

回答|共 5 个

inori

发表于 2008-4-8 12:11:37 | 显示全部楼层

GD说他们不对客户的第3方软件的错误提供技术支持
除非是服务器报错,如果是服务器报错,请把错误信息提交给他们
还有就是告诉GD你的HOMEPAGE,就是首页是哪个文件

Arice

发表于 2008-4-8 12:39:46 | 显示全部楼层

那意思是不是说他们不支持那个TEXT控件?
RAKSmart

inori

发表于 2008-4-8 13:41:01 | 显示全部楼层

我是不知道你啥程序。。。
不过如果程序本身你确定没问题,空间现在GD也说没问题的话
只能猜是不支持了

Arice

发表于 2008-4-8 14:31:04 | 显示全部楼层

唉,我不就一个网上商店嘛,难道你们没人有在GD上用过网店的吗?

你们买空间都用来干嘛?
RAKSmart

inori

发表于 2008-4-8 17:14:56 | 显示全部楼层

网店程序多得是
别人又不一定和你用的是同一种
而且现在用PHP的多啊
RAKSmart
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