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有人能帮我翻译一下吗?我申请了SSL退款,官方回复如下:
Dear Zhiqing Deng,
Thank you for contacting online support.
At this time it does not appear that this service has been canceled from your account. Unfortunately customer service representatives are restricted from canceling products and services from a customer account.
To cancel a service from within your account, please use the following instructions:
• Select 'Payments and Renewing Items' from the 'Customer Info & More' menu.
• Check the box next to the item(s) you would like to cancel and click on the 'Cancel Item' button.
• Select 'Cancel Now' or 'Cancel at Expiration Date' in the menu that appears to the right.
• Click on 'Save Changes'.
*Canceling now will immediately remove the service from your account. If you choose to “Cancel at Expiration Date” the service will remain active until the date specified and will not be renewed.
Please let us know if we can assist you in any other way.
Sincerely,
Matthew P.
Online Support Technician |
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