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帮忙翻译一下(已解決問題)

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英文翻译专版 英文翻译专版 3177 人阅读 | 8 人回复

发表于 2011-1-22 14:52:45 | 显示全部楼层 |阅读模式

麻烦帮忙翻译一下以下内容:

Thank you very much for contacting SiteGround hosting services.

You have and have had full administrative control over your domain name and I disagree all of your accusations about us trying to be an obstacle for you.

Furthermore, I see the domain name has already been transferred away from our services.

The $24.95 fee was a late cancellation fee. As we strive to provide the best customer care and reduce the risk of any service interruption and downtime for the websites of our clients we have an autorenewal system. According to our terms of service which you agreed upon sign up we continued your service after sending you numerous notification emails. After your service was continued you took action that you should have before the renewal, and after contacting our billing team, they made an exception and decided to refund $82.45 which they have.

I hope this information has been useful to you!

If you have any further questions, please do not hesitate to contact us at any time.

回答|共 8 个

微微百科

发表于 2011-1-22 17:02:00 | 显示全部楼层

回复 1# 的帖子

只是说一下他们的服务是多么多么的好,最后说了他们破例决定退$82.45给你。

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龙龙g

发表于 2011-1-22 19:47:49 | 显示全部楼层

那关于$24.95呢?

微微百科

发表于 2011-1-22 19:50:53 | 显示全部楼层

回复 3# 的帖子

是手续费,不退了!!!

[ 本帖最后由 微微百科 于 2011-1-22 07:52 PM 编辑 ]
RAKSmart

龙龙g

发表于 2011-1-22 21:11:34 | 显示全部楼层

再麻烦帮忙翻译一下以下内容:

Thank you for contacting Siteground Sales Team!

I have investigated your case and I will provide you with all the details.
Recently you have requested the hosting account of yours with primary domain name longlong.me to be cancelled, depite it has been successfully renewed for 12 months. Our Billing team have reviewed your request in details and have decided to accommodate in the best possible way . They have made one time exception for you , and have decided to cancel the account and provide you with partial refund. You have been refunded the amount of $82.45 , as the cancellation fee of $24.95 is final and can not be refunded. This is really huge exception from our Terms of service only for you , as all renewal payments are final and non refundable. That is why, the cancellation fee of $24.95 can not be refunded to you . This cancellation fee has nothing to do with the transfer of your domain name 31qu.net to another domain registrar.

If any further inquiries occur, we are here 24/7 for you!

a7898585

发表于 2011-1-22 22:45:15 | 显示全部楼层

他说你是给你退82.45已经是破例了,那24.95是取消账户的费用,和你转移域名没关系,所以他不会退的

龙龙g

发表于 2011-1-23 03:01:41 | 显示全部楼层

再麻烦帮忙翻译一下以下内容:

你好!你们为什么收取$24.95的手续费?收费的依据是什么?如果你们拿不出合理并且我认可的依据,我要求退还这笔费用。
RAKSmart

kingto

发表于 2011-1-23 10:26:40 | 显示全部楼层

回复 7# 的帖子



依据是他们的条款(TOS),您购买产品前可能没有仔细阅读过

这个费用是必须缴纳的

naimaa123

发表于 2011-1-25 21:13:44 | 显示全部楼层

非常感谢你接触SiteGround收容服务。


你有向来都极尽行政控制你的域名和我不同意你所有的指控关于我们试图是一个障碍。


此外,看到我的域名已经被转移了远离我们的服务。


美元的费用24.95取消预定迟了,费用。当我们努力提供最好的客户的维护和降低患任何服务中断和停机的客户的网站我们有一autorenewal系统。根据我们的服务条款,你同意签署了我们继续你的服务在派出你许多通知信。在你的服务继续你的时候,你应该采取行动之前,取得联系后更新,我们的支付团队,他们做了一例外,决定退还他们所82.45美元。


我希望这方面的资料已对你有用!


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