哎，GD又回信了（已解決問題）

nicc1986 · 发表于 2010-9-9 08:23:06

At this time, we are unable to duplicate the issue. Everything on the Hosting Account appears to be operating efficiently. Furthermore, when loading the site within Mozilla Firefox and in Internet Explorer, the site resolves properly and without delay. If this issue continues, please provide additional information and the steps necessary to duplicate your current issue. Screen shots are very helpful in explaining what you are seeing on your computer when working with customer support. It is often easier for you and for the support representative if you take a screen shot of what you are seeing and simply send it in. Here is a quick step by step on how to do it:

哎

moulds · 发表于 2010-9-9 10:18:47

把你碰到的问题，截个图发给他，方便他们理解，及时给你处理

kingto · 发表于 2010-9-9 17:03:44

nicc1986 · 发表于 2010-9-9 18:35:27

官网后台有上传截图的地方？

kingto · 发表于 2010-9-9 20:27:04

找找有没有attachments这个单词

microsoft · 发表于 2010-9-12 10:24:16

他们是说没有找到你反应的问题，在firefox和IE里面浏览网站都很正常，没有延迟。

如果还是有问题，请告诉他们你是怎样得到这个问题的，需要详细的步骤。另外截图也是很有帮助的，能更好的解释你的问题，你能给他们发一些截图将会使问题更容易解决！

microsoft · 发表于 2010-9-12 10:27:25

他们不是有email support么？

直接发email给他们，截图放附件里面不就OK了？

哎，GD又回信了（已解決問題）

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