[经验]
GOdaddy的抽风:above线路问题,非天朝非狗爹问题
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add.c
发表于 2010-6-29 10:21:39
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ccwvps
发表于 2010-6-29 10:40:08
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AboveNet有回信的,国外挺认真的
我发的邮件:
Hello, The line of AboveNet has a serious problem recently in China.
I tracert some routes, and find that through the AboveNet line always inaccessible.
1. The tracert result of one ip (173.201.31.235) :
***图片
2.Above.net:the tracert is also frequently unvisited. the result of tracert :
***图片
The problem has caused strong resentment among Chinese users, Please solve the problem as soon as possible, Thank you!
AboveNet回复两封:
第一封产生一个客户咨询号:
Ticket # : 20100628-74
Email Message: The line of AboveNet has a serious problem recently in China
Dear Valued Customer,
Thank you for emailing AboveNet. A trouble ticket has been opened with the tracking number listed above. Please make sure the string ' [Ticket #-UPDATE]' is in the subject of any future emails regarding this case. Our goal is to review incoming tickets within 15 minutes of being submitted to the AboveNet NMC (Network Management Center), however, during times of high ticket volume wait times may be longer.
If you are experiencing a network emergency please call our 24x7 NMC at 1 (888) 636-2778. International customers may use the following numbers: + 44 0800 169 1646 or 1 (877) 226-8363, Option 1.
We thank you in advance for your patience and understanding.
Thank you,
AboveNet NMC (Network Management Center)
第二封提到这个:
Email_Message : Hello,
Abovenet and our peer in China have recently come to a new peering aggreement(备注:原来是agrement,看来是人工回复). We hope to have the circuit upgraded shortly (no ETR is available at this time). Abovenet is currently awaiting our peer to upgrade their end of the circuit.
Abovenet NMC
ETR:应急传输中继
大概意思应该就是:AboveNet和在中国的同行达成了新的对等协议。AboveNet希望短期内电路有升级,而在此期间无可用的应急传输中继。AboveNet正在等待同行升级电路。
Google+百度,得出上面大概的意思,看来真是线路故障。
[ 本帖最后由 ccwvps 于 2010-6-29 10:52 AM 编辑 ] |
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add.c
发表于 2010-6-29 10:48:58
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问题很复杂 不多说 |
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nonet
发表于 2010-6-29 10:49:32
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