帮忙翻译下，现在绑定的域名都打不开，都不知道怎么处理

m2751497

帮忙翻译下，现在绑定的域名都打不开，都不知道怎么处理

The following reply was added to your ticket (1188150) by Anna N:
Dear Customer,

We have been attempting to contact you via the telephone, however the number that we have on file for you appears to be invalid. We are trying to reach you regarding the order that you recently placed with us. We would like to speak with you to verify your account details and order information so that this order can be processed correctly. Please provide us with a phone number that we can use to reach you, as well as the best time to contact you.

We greatly appreciate your time, as well as your business.

You may call us back to speed up verification process 24/7 at 614-534-1961 international or +1-800-385-0450 within the States.

Should you have any further questions, please feel free to contact us at anytime, we are available 24/7.

Best regards,
Anna Naumenko
Customer Relations Dpt.


Click here to login and view the ticket:
https://manage.ixwebhosting.com/index.php/cpanelhelpdesk.getFrmTicketModify/hd_ticketid/1188150

******************************
Subject: Order Verification
Account Link: General Inquiry
Category: Sales
******************************

Your initial inquiry:
We are trying to reach you regarding order ID 525919 that you recently placed with us. We would like to speak with you to verify your account details and order information so that this order can be processed correctly. Your order cannot be processed until we are able to speak with you.
                                                                                                                  
You will be receiving a phone call using the number we have on file for your account. If you would rather be reached at an alternate number, or if there is a preferred time when we may contact you, please update this ticket with that information.
                                                                                                                  
We greatly appreciate your time and your business.

Please do not reply to this email as it is sent to you automatically and your answer will not be received. Instead, please respond to us by updating the ticket. Alternatively, you can reach us by 24/7 Live Chat at
http://www.ixwebhosting.com/index.php/pages.LiveChat
or by telephone at 1-800-385-0450 (international +1-614-534-1961).

Thank you!

Helpdesk System

IX Web Hosting
https://www.ixwebhosting.com


还有要怎么处理呢，谢谢啊

kingto

他们尝试电话联络您，但您填写的号码似乎无效
他们想电话验证您的账户信息 请提供给他们一个有效的电话号码以及您认为合适的时段
您也可以直接联络他们以完成验证，国际电话：614-534-1961

m2751497

偶不懂英文啊，打电话也没有用啊  怎么办

kingto

您可以先到本论坛ix板块发帖问问版主 看看ix能否以电子邮件的形式验证，并附上本帖链接