你好，Hostgator  abuse部门

我的空间帐号happy，服务器IP：74.53.228.114于2007年8月23日被限制访问，请问该空间以及帐号封停原因，需如何操作进行空间解封，谢谢！

大象  或是有以往Hostgator空间出现问题，联系Hostgator客服的邮件格式~
按照那个格式~ 把我需要得到的信息换上去~ 就可以了~ 谢谢啊~

hi, there
I am sorry my hosting can not work from 23rd, Aug.to now. would you mind let me know what happened ? And how do i deal with it?  My cacount  name: happy    server address: 74.53.228.114

谢谢~ 信已经发给Hostgator了~
以下是回信~ 请再次帮忙翻译下~ 谢谢~

Your Ticket has been received and a member of our staff will review it and reply accordingly. Listed below are details of this Ticket. Please make sure the Ticket ID remains in the subject at all times.

       Ticket ID: MJE-309246
       Subject: hostgator
       Department: Abuse
       Status: Open

You can check the status or reply to this ticket online at: http://support.hostgator.com/ind ... mp;ticketid=1857465
1. NEW Reboot Triage!
http://support.hostgator.com/ind ... 1&group=default


Please do let us know if we can assist you any further

引用:

原帖由 yinyin0819 于 2007-8-25 11:39 AM 发表
谢谢~ 信已经发给Hostgator了~
以下是回信~ 请再次帮忙翻译下~ 谢谢~

Your Ticket has been received and a member of our staff will review it and reply accordingly. Listed below are details of this Ticket. ...

自动回复的

那这段自动回复~ 是什么意思~ 下步该如何操作呢~

自动回复大意：我们已经收到你的信件，正在处理，请等待

以下是新的邮件回复~ 好象是让我提供域名的什么相关信息是吗？

Hello,

Please provide the domain name attached to the account.

David Ibarra
Hostgator.com
Level I Systems Administrator

Ticket Details
===================
Ticket ID: MJE-309246
Department: Abuse
Status: On Hold

请提供你的域名

新的邮件回复，好象是什么信用卡问题是吧~

The credit card that you were using for your account was reported stolen by by the card holder and was verified with us as well.  We have reported this issue to the authorities and your account will remain suspended.