老大帮我看一下。
刚收到的邮件。。。
最近几天网站都打不开。。。还说我超资源了。。
要怎么搞？
————————————————————————————————————————
Note: Replying more than once may delay our response time, because your ticket will be placed at the bottom of our ticket queue.
Dear =?GB2312?B?t7bQoczs?=,
A technician responded to your ticket with: Hi, Your account is utilizing excessive resources, causing a significant degradation of services on the server. This is a shared environment and we can not allow one user to utilize the majority of the resources on a server as it affects all users adversely. Because of this, you have been temporarily moved to the cloud server. A detail of the problem is shown below as: CPU: 0.29 % Memory: 4.49 % Mysql: 0.2 % solde1 solder-cn.com 0.29 4.49 0.2 Top Process %CPU 39.0 /usr/bin/php /home/solde1/public_html/alt2000/index..php Top Process %CPU 23.0 /usr/bin/php /home/solde1/public_html/alt2000/index..php Top Process %CPU 6.0 /usr/bin/php /home/solde1/public_html/wuliaooo/member/caicai.php solde1 16420 0.0 0.1 18220 8580 ? S 16:10 0:00 /usr/bin/php /home/solde1/public_html/wuliaooo/dede/article_add.php solde1 16425 0.0 0.0 16944 7084 ? S 16:10 0:00 /usr/bin/php /home/solde1/public_html/wuliaooo/dede/article_add.php solde1 16432 0.0 0.0 16856 7024 ? S 16:10 0:00 /usr/bin/php /home/solde1/public_html/wuliaooo/dede/article_add.php solde1 18132 0.0 0.0 16944 7020 ? S 16:11 0:00 /usr/bin/php /home/solde1/public_html/wuliaooo/dede/article_add.php solde1 18139 0.0 0.0 16944 7020 ? S 16:11 0:00 /usr/bin/php /home/solde1/public_html/wuliaooo/dede/article_add.php solde1 18141 0.0 0.0 16944 7020 ? S 16:11 0:00 /usr/bin/php /home/solde1/public_html/wuliaooo/dede/article_add.php solde1 18285 0.0 0.0 16856 7092 ? S 16:11 0:00 /usr/bin/php /home/solde1/public_html/wuliaooo/dede/article_add.php solde1 19005 0.0 0.0 16944 7088 ? S 16:12 0:00 /usr/bin/php /home/solde1/public_html/wuliaooo/dede/article_add.php solde1 19011 0.0 0.0 16944 7152 ? S 16:12 0:00 /usr/bin/php /home/solde1/public_html/wuliaooo/dede/article_add.php solde1 19018 0.0 0.0 16944 7020 ? S 16:12 0:00 /usr/bin/php /home/solde1/public_html/wuliaooo/dede/article_add.php solde1 19024 0.0 0.0 16944 7020 ? S 16:12 0:00 /usr/bin/php /home/solde1/public_html/wuliaooo/dede/article_add.php solde1 19026 0.0 0.0 16948 7024 ? S 16:12 0:00 /usr/bin/php /home/solde1/public_html/wuliaooo/dede/article_add.php solde1 19030 0.0 0.0 16944 7028 ? S 16:12 0:00 /usr/bin/php /home/solde1/public_html/wuliaooo/dede/article_add.php solde1 19174 0.0 0.0 16944 7020 ? S 16:12 0:00 /usr/bin/php /home/solde1/public_html/wuliaooo/dede/article_add.php solde1 19176 0.0 0.0 16944 7096 ? S 16:12 0:00 /usr/bin/php /home/solde1/public_html/wuliaooo/dede/article_add.php solde1 19178 0.0 0.0 16944 7020 ? S 16:12 0:00 /usr/bin/php /home/solde1/public_html/wuliaooo/dede/article_add.php solde1 19187 0.0 0.0 16944 7020 ? S 16:12 0:00 /usr/bin/php /home/solde1/public_html/wuliaooo/dede/article_add.php solde1 19195 0.0 0.0 16944 7076 ? S 16:12 0:00 /usr/bin/php /home/solde1/public_html/wuliaooo/dede/article_add.php solde1 19754 0.0 0.0 16856 7024 ? S 16:13 0:00 /usr/bin/php /home/solde1/public_html/wuliaooo/dede/article_add.php solde1 20095 0.0 0.0 16944 7020 ? S 16:13 0:00 /usr/bin/php /home/solde1/public_html/wuliaooo/dede/article_add.php solde1 20199 0.0 0.0 16856 7024 ? S 16:13 0:00 /usr/bin/php /home/solde1/public_html/wuliaooo/dede/article_add.php solde1 20275 0.0 0.0 16856 7024 ? S 16:14 0:00 /usr/bin/php /home/solde1/public_html/wuliaooo/dede/article_add.php solde1 20280 0.0 0.0 16960 7040 ? S 16:14 0:00 /usr/bin/php /home/solde1/public_html/wuliaooo/dede/article_add.php solde1 20468 0.0 0.0 16864 7028 ? S 16:14 0:00 /usr/bin/php /home/solde1/public_html/wuliaooo/dede/article_add.php solde1 20472 0.0 0.0 16964 7048 ? S 16:14 0:00 /usr/bin/php /home/solde1/public_html/wuliaooo/dede/article_add.php solde1 20477 0.0 0.0 16960 7104 ? S 16:14 0:00 /usr/bin/php /home/solde1/public_html/wuliaooo/dede/article_add.php solde1 20486 0.0 0.0 16944 7028 ? S 16:14 0:00 /usr/bin/php /home/solde1/public_html/wuliaooo/dede/article_add.php solde1 20522 0.0 0.0 16944 7020 ? S 16:14 0:00 /usr/bin/php /home/solde1/public_html/wuliaooo/dede/article_add.php solde1 20525 0.0 0.0 16956 7040 ? S 16:14 0:00 /usr/bin/php /home/solde1/public_html/wuliaooo/dede/article_add.php solde1 20573 0.0 0.0 16944 7084 ? S 16:14 0:00 /usr/bin/php /home/solde1/public_html/wuliaooo/dede/article_add.php solde1 20668 0.0 0.0 16944 7020 ? S 16:14 0:00 /usr/bin/php /home/solde1/public_html/wuliaooo/dede/article_add.php solde1 20792 0.0 0.0 16944 7028 ? S 16:14 0:00 /usr/bin/php /home/solde1/public_html/wuliaooo/dede/article_add.php solde1 21402 0.0 0.0 16944 7020 ? S 16:15 0:00 /usr/bin/php /home/solde1/public_html/wuliaooo/dede/article_add.php solde1 21423 0.0 0.0 16944 7028 ? S 16:15 0:00 /usr/bin/php /home/solde1/public_html/wuliaooo/dede/article_add.php solde1 21428 0.0 0.0 16944 7144 ? S 16:15 0:00 /usr/bin/php /home/solde1/public_html/wuliaooo/dede/article_add.php solde1 21436 0.0 0.0 16944 7020 ? S 16:15 0:00 /usr/bin/php /home/solde1/public_html/wuliaooo/dede/article_add.php solde1 21528 0.0 0.0 16944 7096 ? S 16:15 0:00 /usr/bin/php /home/solde1/public_html/wuliaooo/dede/article_add.php solde1 21538 0.0 0.0 16952 7156 ? S 16:15 0:00 /usr/bin/php /home/solde1/public_html/wuliaooo/dede/article_add.php solde1 21573 0.0 0.0 16944 7020 ? S 16:15 0:00 /usr/bin/php /home/solde1/public_html/wuliaooo/dede/article_add.php solde1 21575 0.0 0.0 16860 7104 ? S 16:15 0:00 /usr/bin/php /home/solde1/public_html/wuliaooo/dede/article_add.php solde1 21645 0.0 0.0 16944 7152 ? S 16:15 0:00 /usr/bin/php /home/solde1/public_html/wuliaooo/dede/article_add.php solde1 21666 0.0 0.0 16944 7088 ? S 16:15 0:00 /usr/bin/php /home/solde1/public_html/wuliaooo/dede/article_add.php solde1 21683 0.0 0.0 16960 7036 ? S 16:15 0:00 /usr/bin/php /home/solde1/public_html/wuliaooo/dede/article_add.php As per above usages your account is more suitable for a dedicated server, not a shared situation. If any of your addon domain show suspended page, please change their nameserver to NS1.LUNARBREEZE.COM NS2.LUNARBREEZE.COM or change the A records to cloud.lunarbreeze.com (74.50.25.165) We moved you to cloud first to solve the issue of the degraded service on the server and second as a courtesy in order to prevent any downtime on your site to allow you time to rectify the situation. Currently, your site is not suitable for a shared hosting environment. cloud is not a production server and is not guaranteed to run in the same manner as your old server nor will it support all functions you may have. This is a transitional server only and is not intended to be a permanent placement. Please make a decision on how you would like to proceed .Your account will be suspended if no other arrangements are made. You may log into cloud using http://cloud.lunarbeeze.com/cpanel or https://cloud.lunarbeeze.com:2083/ You will not be able to log into cloud using the Lunarpages main login page as the server is non-production and not available via that page. You have the following options: 1. You may take steps to correct the problem. You will need to let the technician know the steps you took to correct the issue and get approval before being returned to a production server. 2.You may upgrade your package to our Dedicated hosting plan. For more information on the features and pricing, please see http://lpdedicated.com Since we do not have the exact scripts to provide (since the manner in which PHP scripts are provided on the server only shows the username and not the script name causing the high usage), you would need to review your account for scripts that may be the cause. Please check ones such as forums, blogs, content management systems, and galleries as these are especially likely to create high usage. Please note that the acceptable usage range for shuttle and voyager plans is 1.0% average %CPU or less, 1.0% average %Memory or less and Top Processes below 20%. Currently, your usage far exceeds this range at [insert usage levels]. 3. You may look for a dedicated server or other hosting solution. Please remember that propagation takes up to seventy two (72) hours so if you decide on changing hosts you should allow enough time for propagation. We value you as a customer and want to work with you toward a solution that is mutually beneficial. Please let us know as quickly as possible how you would like to proceed. ---------------------------------------------------------- One of our representatives will contact to discuss the matter further. You may also reply to this ticket if you have any other concerns as well. Thank you for your cooperation and understanding in this matter. Best regards, Disha Kaur System administrator team Red Hat Certified Engineer.
Additionally, you may also view the entire ticket by visiting: http://support.lunarpages.com/tickets/view/1784569
Your ticket ID is 1784569.
Lunarpages Web Hosting Helpdesk
https://support.lunarpages.com
|
————————————————————————————————————————
