以下是联系他们的全部信息,遇到同样问题的朋友看看,尽量别麻烦斑竹,斑竹很忙的
Your message on Fri, May 11th 2007 02:48:35
1
Hello:
I plan purchase dedicated IP, please the specify purchase means, thank!
User name:******
E-mail:******@qq.com
Message by mitch.keeler on Fri, May 11th 2007 03:14:43
2
Hello,
A dedicated IP is not included in the cost of your hosting. We can provide you with a dedicated IP for $2.50 per month billable in one lump for the remainder of your term.
To purchase a dedicated IP online, login to CAP (Customer Account Page) at https://******.******with your cPanel or Plesk username and password, then choose the Upgrades / Addons Menu.
You may also reply to this ticket with the information, including the last 4
digits of the credit card on file, and we can upgrade your account.
Note: It may take a few days for the dedicated IP to be assigned. We will email you at the address on file for your account with the new IP address when it's assigned.
I hope this is helpful.
--
Best regards,
Mitch Keeler
support@lunarpages.com
Support Forums -
http://www.lunarforums.com
Phone: 1-877-LUNARPAGES or 1-877-586-2772 (toll-free)
Phone: 0800 072-9150 (UK toll-free)
Phone: 1-714-521-8150 (International)
24 hour Network Status Line: 1-562-697-8106
Have your say on our new phone support hours! VOTE at
http://www.lunarforums.com/f******/******=******
Your message on Sat, May 12th 2007 11:14:16
3
Upgrades / Addons Menu"We apologize but this section is only available to customers who pay via credit card or e-check "
I am choose (Alternate Payment Options) in (lunarpages) to enter (stratocash), suffices the space with China's debit card which buys, the system does not support promotes, how should I manage? I also may use Chinese the debit card to purchase (Dedicated IP)? I am the Chinese, English am very bad, please attempt understood my meaning, thanks!
Message by shane.fox on Sat, May 12th 2007 11:21:14
4
Hello,
We could accept your credit card however you would need to speak to one of our sales people over the phone to set it up this way.
Alternately we can bill you using statocash by sending you an invoice on line for you to pay. Please advise which solution you prefer and we can provide additional details.
Thanks.
Kind regards,
Shane Fox
Customer Service Representative
support@lunarpages.com
Support Forums - http://www.
Phone: 1-877-LUNARPAGES or 1-877-586-2772 (toll-free)
Phone: 0800 072-9150 (UK toll-free)
Phone: 1-714-521-8150 (International)
24 hour Network Status Line: 1-562-697-8106
Have your say on our new phone support hours! VOTE at
http://www.lunarforums.com/***********
Your message on Sat, May 12th 2007 11:55:12
5
Hello,
I need select (Alternately we can bill you using statocash by sending you an invoice on line for you to pay.)
purchase 1year Dedicated IP
Thanks!
Message by maria.prokofieva on Sat, May 12th 2007 12:09:47
6
Hello,
Thank you for contacting us back.
Before we proceed we need to verify you as the account owner.
Please provide the following:
First and last characters of the password on file:
Your full postal mailing address:
Telephone number:
Thank you.
--
Kind Regards,
Maria Prokofieva
Support and Assistance:
Help Desk - http://****.lunarpages.com
Membership Forum -
http://www.lun****s.com/
Tutorials -
http://www.lunarpages.com/**
Have your say on our new phone support hours! VOTE at
http://www.lunarforums.com/forum/******
support@lunarpages.com
Phone: 1-877-LUNARPAGES (Toll-free)
Phone: 1-714-521-8150 (International)
Phone: 0800-072-9150 (UK)
Your message on Sat, May 12th 2007 12:34:47
7
Under is the information which the request provides
User Name: ******
Part password: ***
Name: DaPeng ***
Email: ******@qq.com
Domain name: http://www.******.com
Address: *******
City: ******
State: H****
Zip: ****
Country: China
Phone: ***************
I need select (Alternately we can bill you using statocash by sending you an invoice on line for you to pay.)purchase 1 year Dedicated IP
Message by maria.prokofieva on Sat, May 12th 2007 01:00:48
8
Hi,
Thank you for providing this information.
Could you please verify the last character in your password? Unfortunately, it does not match what we have on file.
Please advise.
--
Kind Regards,
Maria Prokofieva
Support and Assistance:
Help Desk - http://****k.*********
Membership Forum - http://www.****com/
Tutorials - http://www.*****com/*
Have your say on our new phone support hours! VOTE at
http://www.lunarforums.com*****
support@lunarpages.com
Phone: 1-877-LUNARPAGES (Toll-free)
Phone: 1-714-521-8150 (International)
Phone: 0800-072-9150 (UK)
Your message on Sat, May 12th 2007 01:26:23
9
the last letter of the password: *
Your message on Sat, May 12th 2007 01:53:33
10
First and last characters of the password on file:first one
last one
First and last characters of the password on file:**
Message by Rod on Sat, May 12th 2007 06:30:11
11
Hello,
You will receive a receipt shortly for the amount due for the dedicated IP address. Please follow the link provided in the receipt to make a payment online.
Once your IP address has been assigned, you will receive another email with your new Dedicated IP address.
Thank you.
--
Please don't hesitate to get in touch, should you require further assistance.
Tutorials - http://www.******
Support forums - http://www.******
Control Panel manual - http://www.******
Kind Regards,
Roderick Bancod
________________________________________________
Lunarpages Web Hosting
US/Canda: (877)-586-2772 (Toll-free)
UK: 0800-072-9150 (Toll-free)
International: (714)-521-8150
Monday-Friday: 7am-12am PST
Saturday-Sunday: 8am-5pm PST
________________________________________________
Have your say on our new phone support hours! VOTE at
http://www.lunarfo*.******
Your message on Sun, May 13th 2007 05:21:45
12
Hello,
I have received the email of the link address of payment online。But it is a pity that i cant pay in the way that you provide,the payment options of purchasing dedicated ip you provide dont include the way that i can use.
I used debit card of china when i was purchasing the lunarpages hosting,make a choice in payment information and then click(stratocash),paid successfully.Is it also possible for me to purchase dedicated ip in this way?Please help me ,thank you !
Message by richard.ray on Sun, May 13th 2007 06:19:24
13
Hello,
You can use Stratocash to pay for your dedicated IP address along with any other services on your Lunarpages account.
If you have further inquiries, please do not hesitate to contact Lunarpages again.
--
Best Regards,
Richard Ray
support@lunarpages.com
Lunarpages Office Hours
Monday-Friday 7:00am-12:00 Midnight PST
Saturday-Sunday 8:00am-5:00pm PST
Have your say on our new phone support hours! VOTE at
http://www.lunarforums
Membership Forum - http://www.******
Tutorials - http://www.**********
CPanel Manual - http://www.*********
1-877-586-2772 (U.S. & Canada - Toll-free)
1-714-521-8150 (International)
Your message on Sun, May 13th 2007 06:59:57
14
Hello,
A lot of thanks to you for your patient service at night(daytime here)。Eventually i paid successfully but as a result of the difference in time,money may not have been to account.
Thank once more!
