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[提问] GODADDY的退款信。大家帮看看。到底是退还是不能退

GoDaddy GoDaddy 2102 人阅读 | 6 人回复

发表于 2008-1-16 16:39:51 | 显示全部楼层 |阅读模式

Support Staff Response
Dear XXX

Thank you for contacting Online Support.

I have requested that a refund be applied to your account as per your request. As some of our services are non-refundable, the request must be reviewed and approved by our billing department. Please allow 48 hours for my request to be processed and for the credit to appear in the order history of your account, if approved.

Once the credit appears in your account, please allow 5-7 business days to see the funds applied to the associated payment method. If we are not able to process a refund for this service you will be contacted. Thank you for your patience and understanding in this matter.

Please let us know if you have any further questions, comments, or concerns. Our service departments and telephone lines are open 24 hours a day, 365 days a year to accommodate your needs anytime.

You can reach us by phone to the following numbers:
(480) 505-8877 Technical Support, Sales and Service
(480) 505-8855 Billing

We look forward to serving you in the future!

Sincerely,
Steve P
Online Support Team

回答|共 6 个

百事

发表于 2008-1-16 16:41:13 | 显示全部楼层

信好像有些模糊啊。。有这句话: As some of our services are non-refundable,
然后又有这句话: Please allow 48 hours for my request to be processed and for the credit to appear in the order history of your account, if approved

到底是不给退了。还是让我等等?他们需要时间处理

大象无形

发表于 2008-1-16 19:08:00 | 显示全部楼层

已经帮你在处理退款了,但是有些是不能退的。

请耐心等待5~7天退款到帐

百事

发表于 2008-1-16 19:18:54 | 显示全部楼层

谢谢楼上的。。这句话有点郁闷 但是有些是不能退的。
俺一共就买了两个月。大概不到8美金。哈哈
看看到底怎么个退法
对了。如果我没看错的话。应该说的是48小时就能处理退款。如果成功了。钱就会在5-7个工作日到帐?

[ 本帖最后由 百事 于 2008-1-16 07:20 PM 编辑 ]

大象无形

发表于 2008-1-16 19:19:46 | 显示全部楼层

域名是不退的吧

百事

发表于 2008-1-16 19:20:51 | 显示全部楼层

恩。信上说的应该是这个意思: 部分服务是无法退款的
但是偶买了两个月的空间。应该可以退吧呵呵

大象无形

发表于 2008-1-16 23:13:22 | 显示全部楼层

可以的
RAKSmart

百事

发表于 2008-2-1 12:08:43 | 显示全部楼层

恩。钱早就退到账上了。。忘记来这里说了呵呵。现在补上

sunwaytrade

发表于 2008-2-1 17:26:17 | 显示全部楼层

楼主在这封信后有没有再收到退款的信?
就是说退款了,他们有没有再发信给你?
我也申请退款了,他们也发了一封这样的信,然后就没再给我信
问这论坛的客服,他们说GODADDY会给我退款信?到底给我退款了吗?
晕死了。。。

大漠孤狼

发表于 2008-2-2 09:46:49 | 显示全部楼层

原帖由 sunwaytrade 于 2008-2-1 05:26 PM 发表
楼主在这封信后有没有再收到退款的信?
就是说退款了,他们有没有再发信给你?
我也申请退款了,他们也发了一封这样的信,然后就没再给我信
问这论坛的客服,他们说GODADDY会给我退款信?到底给我退款了吗?
晕死了。。。 ...

等几天查一下就知道了
收到这封信说明他们已经在退款了,但是还可能需要几天时间才能收到退款
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