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Monday, September 24, 2007 10:24:29 AM Dear eric dick, GoDaddy.com® has received a refund request for the following items: QTY ITEM PRICE -1 Deluxe Hosting - Linux - 1 year ($51.64) -1 Standard (Turbo) SSL (1 Year) ($15.40) -1 .COM Domain Name Registration - 1 Year ($2.19) xxxxx.COM -------------------------------------------------------------------------------- Subtotal: ($69.23) Shipping & Handling: $0.00 Tax: $0.00 Total: ($69.23) Important Information concerning your purchase: Domain Registration Product Info Legal Agreement Free Complete Email Product Info Legal Agreement Free Hosting w/Web Site Builder Product Info Quick Blogcast Product Info Legal Agreement Starter Web Page orFor Sale Page Product Info Hosting Product Info Legal Agreement SSL Certificates Product Info Your refund receipt number is: XXXXXXR Your customer number is: XXXXXXX Log in to review your order history at any time. To safely log in: Go to the Go Daddy® home page and click "My Account." Enter your log in name (or customer number) and password and click "Secure Login." You will then be able to access the Account Manager where you may manage your products and services. If you have any questions regarding this order or your refund, feel free to email us at support@godaddy.com. Sincerely, GoDaddy.com
Dear eric dick, Per your request, the items listed below have been cancelled from your account, 1XXXXXX: Standard (Turbo) SSL (1 Year): 09/22/2008. www.XXXX.com If you feel this cancellation has occurred in error or you need further assistance, our support staff is available 24 hours a day, 7 days a week via: + Online Support: https://www.godaddy.com/gdshop/support.asp?prog_id=GoDaddy&isc=wwbb566 + Email: support@godaddy.com + Phone: (480) 505-8877 Thanks again for being a GoDaddy.com customer. Sincerely, GoDaddy.com
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Our support staff has responded to your request, details of which are described below: Discussion Notes Support Staff Response Dear Sir/Madam, Thank you for taking time to contact Online Support. We would like to be of assistance. However, the nature of your inquiry is unclear and additional information is necessary in order to properly investigate and address your inquiry. Please reply to this email with a detailed description of what is happening. Be sure to include the full text of any error messages you may be encountering as well as any account information that you have, including the domain name and customer number in question. In addition, it may be necessary to release account specific information in our response. For security reasons, we cannot release customer specific account information without first verifying the account. If you have not done so already, include the last four digits of a payment method on file or your four-digit Call-in PIN with your reply. Once you have provided this information, we can investigate the matter further. If immediate assistance is required, our telephone support staff is available 24/7 at 480-505-8877. We look forward to hearing from you. Please feel free to contact us with any other comments or concerns. Regards, Mauricio P. Online Support Representative Customer Inquiry I do not want to draw back the expense May help me to return to original state ____________________________________________________________________________________?A ?Q?Y???q???q?T?????????????B?n???n?????A?N??Yahoo!?_???q?l?H?c?o???T?A?@???d?w?Ihttp://tw.mobile.yahoo.com/texts/mail.php -------------------------------------------------------------------------------- If you need further assistance with this matter, please reply to this email or contact customer service at (480) 505-8877 and reference [Incident ID: 2648828]. Thanks, GoDaddy.com
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